KELLI ROGERS
Atlanta,GA
Summary
Innovative and highly strategic customer service professional with 3+ years of management experience and 5+ years of
customer service experience. My personal and professional experiences that contributed to my dedication today
allow me to bring many skills and attributes to the table to ensure that I am an asset to any company's success. I
have a lot of experience in both being the leader or manager of a project as well as being a team player which makes
me adaptable. I'm hoping to align with future job opportunities that will not only utilize but enhance the skills that I
possess to help me reach my future goals.
Overview
7
7
years of professional experience
Work History
Strategic Project Manager
Changing Faces Consulting & Co.
07.2021 - Current
- Company Overview: Remote
- Lead the recruitment project initiatives by providing strategic insights and recommendations to help increase hiring efficiencies
- Demonstrate strong vision to lead and develop project team, establish project roadmap, and think strategically to improve project efficiency
- Collaborate with the hiring team to provide strategic support in developing and deploying high quality candidates
- Lead project initiative to identify and deliver effective employer branding strategies that aligns with the corporate objectives of the organization
- Effectively manage the full life-cycle recruitment (FLCR) efforts including talent sourcing, evaluation, interview, negotiations, etc., ensuring that best talents are hired
- Remote
Patient Transporter
Westchester Medical Center
Valhalla, NY, USA
12.2019 - 05.2021
- Company Overview: Valhalla, NY
- Delivered empathetic assistance to patients throughout transportation processes.
- Moved patients between rooms and various departments for planned procedures or scans.
- Delivered equipment for patients and staff across different hospital departments.
- Operated wheelchairs, stretchers, and other transportation equipment safely and eciently.
- Valhalla, NY
Teaching Assistant
Bright Horizons
09.2017 - 11.2019
- Company Overview: Part Time
- Worked closely with the lead teacher to provide the best classroom experience to the students while monitoring class schedule and attendance
- Maintained a safe and hygienic classroom environment by keeping classroom clean and properly sanitized for students' health and easy learning
- Facilitated students' developmental goals by overseeing their classroom activities, reviewing their sessions, and enforcing rules to ensure discipline
- Maintained communication with the students to identify their needs and handed out classroom materials like pencils, paper, and crayons
- Part Time
Education
Project Management Professional -
Westchester Community College
Valhalla, NY01.2020
High School Diploma -
Woodlands High School
Hartsdale, NY06.2018
Skills
- Customer service
- Communication Skills
- Team Leadership and Motivation
- Creative Problem Resolution
- Client Relationship Management
- Adaptive
- Keen Attention to Details
Timeline
Strategic Project Manager
Changing Faces Consulting & Co.
07.2021 - Current
Patient Transporter
Westchester Medical Center
12.2019 - 05.2021
Teaching Assistant
Bright Horizons
09.2017 - 11.2019
High School Diploma -
Woodlands High School
Project Management Professional -
Westchester Community College