Joshua Archer
North Lauderdale,FL
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with top quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
13
13
years of professional experience
Work History
Strategic Project Manager
Courier Express
Pompano Beach, FL
01.2022 - Current
- Currently rated the number one store within over 50 stores nation-wide in terms of overall monthly completion of parcels delivered (97.4% average), highest financial gross income, top satisfactory rating, and lowest cost expenditures
- Personally overseeing two of our three larger/new clients, Sephora Beauty and Wild Alaskan, which currently is providing approximately 22% increase to revenue.
- I directly am responsible for the hiring of the new Operations Manager and three loaders for our Tampa Location, review and respond to all emails/calls prior to the day’s end.
- Upon my own accord, I provide a free and personal education course on company benefits such as: 401k match, (FMLA) Family and Medical Leave Act, Credit Scores, healthcare options, etcetera, to any members interested.
Uber
01.2019 - 01.2022
- Professionally and efficiently transported nearly 4,300 customers to their desired destinations with an overall approval rating of 4.8 stars.
Storekeeper Third Class
United States Coast Guard
01.2014 - 01.2019
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- My supervisor and I managed a budget of $1.2 million dollars of which we maintained a 99.7% accuracy of all expenditures.
- Responsible for the procurement of items such as fuel, garbage disposal and food.
- Controlled the shipping and receiving, inventory and bi-weekly reports.
- Completed over 300 hours of cruise ship escorts, 1,600 hours of recreational, law enforcement, migrant intervention and search and rescue along with nearly 700 physical boardings of vessels.
Bar Manager/Banquet Captain
Bull Run Golf Club
Haymarket, VA
11.2010 - 07.2014
- Enhanced team productivity through effective scheduling and task delegation.
- Was responsible for over $80,000 dollar inventory of food, beverages, alcohol, linens, tables and party accessories.
- Developed and maintained professional yet intimate relationships with our club members and their guests.
Education
Associate of Arts -
Valencia College
Orlando, FL08.2008
US Coast Guard- Advanced Leadership And Management Development Course
Us Coast Guard- Advanced Team Coordination Training (TCT)
Skills
- Transcendent customer service
- Elite communication
- Managerial expertise
- Passion driven
Bilingual
Able to speak, read and write Spanish at an intermediate level
Awards Decorations
- Meritorious Team Member Award (X2)
- National Defense Service Medal
- Humanitarian Service Medal
- Armed Forces Service Medal
- Public Health Service Global Response Award
- Coast Guard Sea Service Ribbon
Timeline
Strategic Project Manager
Courier Express
01.2022 - Current
Uber
01.2019 - 01.2022
Storekeeper Third Class
United States Coast Guard
01.2014 - 01.2019
Bar Manager/Banquet Captain
Bull Run Golf Club
11.2010 - 07.2014
Associate of Arts -
Valencia College
US Coast Guard- Advanced Leadership And Management Development Course
Us Coast Guard- Advanced Team Coordination Training (TCT)