Kelli Warner
Reno
Summary
Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic First Aid, CPR utilizing AED devices, and have had training on the proper way to safely transport and administer oxygen. Have some training on procedures involved with effectively establishing and setting up incident command in the event of a substantial disaster.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Unarmed Security Officer
ACT Private Security and Investigation
San Jose
03.2026 - 04.2026
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect and prevent suspicious activities.
- Responded promptly to alarms and incidents, ensuring proper protocols were followed.
- Assisted in maintaining access control by checking identification of individuals entering facilities.
- Documented daily activities and incidents in detailed reports for management review.
- Collaborated with law enforcement during emergencies or investigations as needed.
- Provided excellent customer service by addressing concerns of employees and visitors.
- Maintained a professional demeanor while enforcing company policies and procedures effectively.
- Guarded entrances and exits against unauthorized entry.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
- Monitored CCTV surveillance system footage for suspicious activities.
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Operated two-way radios for communication with headquarters personnel when necessary.
- Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Detected suspicious behavior and prevented illegal activity.
- Investigated reported incidents to protect company assets.
- Inspected buildings periodically for signs of intrusion or damage.
- Provided escort services as needed for visitors requiring special attention.
- Responded promptly to emergency situations using appropriate resolution strategies.
Maintenence Manager
Serpa Commercial Cleaning
San Jose
03.2022 - 03.2026
- Supervised cleaning teams to ensure adherence to safety and quality standards.
- Scheduled maintenance tasks and ensured timely completion of service requests.
- Trained staff on proper cleaning techniques and equipment usage.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted regular inspections to maintain cleanliness and operational efficiency.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Ensured compliance with safety regulations and standards.
Mobile Patrol Security Officer
Security Industry Specialists
San Jose
10.2017 - 09.2022
- Monitored property security and responded to incidents across multiple sites.
- Conducted routine patrols and inspections to ensure safety protocols were followed.
- Collaborated with local law enforcement during emergencies and reported incidents effectively.
- Managed access control procedures for authorized personnel and visitors.
- Documented daily activities and incidents in detailed reports for management review.
- Assisted in training new security personnel on protocols and emergency procedures.
- Interacted with clients and staff to provide a visible security presence on-site.
- Investigated incidents onsite, gathering evidence and making reports as required.
- Responded quickly to emergency situations by calling for backup if necessary.
- Performed routine checks of access points such as doors and gates to ensure they are properly secured.
- Utilized two-way radio communication systems to stay in contact with other officers during shifts.
- Reported any maintenance issues found during patrols promptly so they can be addressed immediately.
- Followed established policies and procedures regarding patrolling times, routes.
- Identified potential threats or risks to the property or personnel before taking appropriate action.
- Communicated effectively with colleagues, supervisors, and law enforcement personnel as needed.
- Interacted professionally with members of the public while providing assistance when needed.
- Provided escorts for personnel entering and leaving the premises in accordance with established procedures.
- Maintained accurate records of daily shift activities such as incident reports, vehicle inspections.
- Assisted in maintaining a safe and secure environment for staff and visitors at all times.
- Participated in training sessions related to security operations as requested by management.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained high levels of alertness throughout shifts.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Patrolled crowds during events to preserve order and promote security.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Education
CPR/ FIRST AID
Security Industry Specialists
06.2018 - 06.2022
Certificate Of Completion - INCIDENT COMMAND PROCEDURES
Security Industry Specialists
06.2020 - 06.2020
AED
Security Industry Specialists
06.2019 - 06.2019
General Education Diploma
Lakeport, CASkills
- Surveillance monitoring
- Incident reporting
- Access control
- Emergency response
Accomplishments
- Participated in construction of a neighborhood consisting of 17 homes in 2007. One of the homes was my own home. I participated in every phase of the construction process and met required milestones which earned small rewards. In 2008 the project was complete and I was asked if I would be willing to write about the experience as well as offer it as a presentation to the City Counsel, Bankers and News Outlets. I considered this an honor and a privilege.
Timeline
Unarmed Security Officer
ACT Private Security and Investigation
03.2026 - 04.2026
Maintenence Manager
Serpa Commercial Cleaning
03.2022 - 03.2026
Certificate Of Completion - INCIDENT COMMAND PROCEDURES
Security Industry Specialists
06.2020 - 06.2020
AED
Security Industry Specialists
06.2019 - 06.2019
CPR/ FIRST AID
Security Industry Specialists
06.2018 - 06.2022
Mobile Patrol Security Officer
Security Industry Specialists
10.2017 - 09.2022
General Education Diploma