Kelli Williams
Dyersburg,TN
Summary
High-energy professional skilled at optimizing operations by welcoming guests, maintaining entrances, and balancing server loads. Collaborative, hardworking, and efficient in prioritizing and handling simultaneous tasks to ensure positive dining experiences. Demonstrated background in high-volume restaurant environments. Proficient in order and payment processing, upselling techniques, and maintaining cleanliness and stock levels. Committed to delivering memorable dining experiences that enhance customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Tapped
Dyersburg, TN
01.2024 - Current
- Greeted guests and provided menus.
- Maintained high client satisfaction through excellent customer service.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Merchandise Service Coordinator
Lowes Home Improvment
Union City, TN
03.2022 - 01.2024
- Created reports for inventory management, sales analysis, and product performance.
- Coordinated the placement of orders for new merchandise and tracked deliveries.
- Ensured accuracy of pricing information on all products listed online or in-store.
- Maintained a database of existing products, prices, and purchase orders.
- Conducted regular audits of store displays and made necessary adjustments to promote better visibility.
- Organized promotional events such as contests or giveaways designed to attract more customers.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Built product displays and placed appropriate signage for merchandise.
Sanitation Worker
Tyson Foods
Union City, TN
06.2018 - 02.2022
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
- Sanitized food processing areas according to safety protocols.
- Performed periodic deep cleans of entire facility as needed.
- Utilized chemicals such as detergents, disinfectants and polishes safely.
- Followed all safety procedures when handling hazardous materials.
- Maintained records of sanitation activities on a daily basis.
- Inspected premises for any potential health hazards or safety issues.
- Reported any maintenance needs to supervisor promptly.
Education
High School Diploma -
Graves County High School
Mayfield, KY01-2007
Skills
- Hazardous Material Handling
- Project Leadership
- Event Planning
- Data Entry
- Recordkeeping
- Problem-solving skills
- Effective Communication
- Sorting and Categorizing
- Organizational Systems
Certification
- CPR certified
Timeline
Server
Tapped
01.2024 - Current
Merchandise Service Coordinator
Lowes Home Improvment
03.2022 - 01.2024
Sanitation Worker
Tyson Foods
06.2018 - 02.2022
High School Diploma -
Graves County High School
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