Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kelli Williams

Kelli Williams

Grandville,MI

Summary

Attentive Sr. Loan Processor, with NMLS license, and over 27 years of experience. In the past 15 years, I have run the operations side for the branch, while also originating my personal business. Have a background in assessing credit history data and finding appropriate solutions to allow the loans to proceed to approval. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sr Loan Processor & MLO

Fairway Mortgage
Grandville, MI
09.2023 - Current
  • Cultivated relationships with potential customers to drive loan business growth.
  • Evaluated credit histories, income statements, and financial documents of loan applicants.
  • Advised clients on debt management strategies and repayment options.
  • Collaborated with underwriters, appraisers, and title companies during loan processing.
  • Delivered comprehensive customer service support from application to closing.

Sr Loan Processor & MLO

Go Mortgage LLC
Grandville, MI
11.2022 - 09.2023
  • Reviewed and evaluated loan applications for accuracy and regulatory compliance.
  • Managed mortgage operations workflow, ensuring precision in loan documentation.
  • Coordinated document preparation with attorneys, title companies, lenders, and third parties.
  • Structured loan packages by verifying borrowers' income, credit reports, and property appraisals.
  • Supported loan officer and underwriter teams to ensure timely loan processing.
  • Maintained efficient schedule by delivering prompt application approval turnaround times.

Sr Loan Processor & MLO

Finance of America Mortgage
Grandville, MI
12.2014 - 11.2022
  • Organized loans for two branches, including loan setup and document accuracy review.
  • Reviewed over 800 loans in 2020, ensuring timely submission for approval.
  • Developed procedures to streamline loan processing workflow, enhancing operational efficiency.
  • Provided guidance to junior staff on loan processing protocols, fostering skill development.
  • Interfaced with realtors, appraisers, title companies, and insurance agents during loan processes.
  • Cultivated relationships with potential customers to boost loan business opportunities.
  • Managed conditions from underwriting departments to ensure compliance and facilitate approvals.

Education

Bachelor of Science - Therapeutic Recreation

Lake Superior State University
Sault Ste Marie, MI
05.1996

Skills

  • Team collaboration
  • Expertise in FNMA/Freddie/VA/FHA guidelines
  • Customer service orientation
  • Loan processing coordination
  • Adaptability and learning
  • Time management excellence
  • Problem solving

Certification

  • NMLS licensed

Timeline

Sr Loan Processor & MLO

Fairway Mortgage
09.2023 - Current

Sr Loan Processor & MLO

Go Mortgage LLC
11.2022 - 09.2023

Sr Loan Processor & MLO

Finance of America Mortgage
12.2014 - 11.2022

Bachelor of Science - Therapeutic Recreation

Lake Superior State University

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Kelli Williams