Kelliana MacCabe
Overland Park,KS
Summary
Proven track record in enhancing client relationships and streamlining transactions. Mastered data entry and client communication, achieving significant improvements in transaction efficiency and customer satisfaction. Excelled in teamwork and deadline management, ensuring optimal service delivery and confidentiality in all dealings.
Overview
10
10
years of professional experience
Work History
Transaction Coordinator
Various Realtors
12.2023 - Current
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
Real Estate Agent
Compass Realty Group
03.2016 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Tailored communication style to meet diverse client needs, building trust and rapport.
- Fostered strong relationships with local businesses and service providers, enhancing overall client experience.
Pharmaceutical Sales Representative
Mead Johnson Nutrition
08.2014 - 01.2018
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented effective time management techniques to maximize territory coverage.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
Education
Bachelor Of Arts - Social Sciences
Kansas State University
Manhattan, KS05.2009
Skills
- Client relationship building
- Transaction monitoring
- Data entry proficiency
- Deadline management
- File management
- Teamwork and collaboration
- Customer service
- Attention to detail
- Excellent Communication
Timeline
Transaction Coordinator
Various Realtors
12.2023 - Current
Real Estate Agent
Compass Realty Group
03.2016 - Current
Pharmaceutical Sales Representative
Mead Johnson Nutrition
08.2014 - 01.2018
Bachelor Of Arts - Social Sciences
Kansas State University
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