KELLIE BAXTER
Middletown,NY
Summary
Highly motivated and creative professional with 17+ years of experience and over 6 years in a supervisory role. Known for a strong leadership ethic, adaptability, and excellent interpersonal skills. Proven ability to work independently and collaborate effectively. Adapt at managing client care, staff training, and ensuring compliance with regulatory standards. Passionate about helping others and continuously improving processes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Residential Habilitation Specialist
Taconic/Hudson Valley DDSO
07.2023 - Current
- Assisted in assessments and developed individualized service plans for clients.
- Trained and mentored new staff on policies and procedures.
- Ensured Medicaid and HCBS compliance, managing client documentation, billing, and progress monitoring.
- Supported clients in daily life skills and encouraged independence through social and community activities.
- Facilitated communication between clients, families, and other professionals to ensure quality care.
Assistant 2 Supervisor
Hudson Valley DDSO
02.2017 - 01.2023
- Managed staff schedules, timesheets, and payroll, reducing overtime and ensuring proper coverage.
- Facilitated training and evaluated performance, assisting with hiring and new employee onboarding.
- Collaborated on individualized plans for clients with disabilities and ensured proper documentation in compliance with HIPAA.
- Responded to crisis situations and worked closely with interdisciplinary teams to support clients' health and wellbeing.
Development Assistant 1 & 2 Supervisor
Hudson Valley DDSO
07.2015 - 01.2017
- Supervised and trained staff, ensuring proper coverage and team performance.
- Assisted clients with daily living activities, health needs, and community integration.
- Participated in staff conflict resolution and promoted positive work culture.
Developmental Assistant (Grade 7-9)
Hudson Valley DDSO
12.2008 - 01.2015
- Provided direct care for individuals with developmental disabilities.
- Supported clients' personal and social development, ensuring safety and wellbeing.
- Maintained accurate client records and responded promptly to emergencies.
Education
Bachelor of Arts - Psychology
Post University
Waterbury, CTLiberal Arts & General Studies - undefined
SUNY Orange Community College
Middletown, NYSkills
Client Support & Advocacy
Staff Training & Development
Crisis Management
Care Plan Management & Assessment
HIPAA Compliance
Budgeting & Resource Management (Acumatica)
EHR Software & Documentation
Interpersonal & Communication Skills
Conflict Resolution
Medicaid & Billing Compliance
Certification
- BA in Psychology
- SLMS Training
- Supervisor Certifications
- Phlebotomist
- Certified Nursing Assistant
- CPR Certified/First Aid
Accomplishments
- Founder of MSC Community Group, dedicated to empowering women and advocating for domestic violence survivors.
Timeline
Residential Habilitation Specialist
Taconic/Hudson Valley DDSO
07.2023 - Current
Assistant 2 Supervisor
Hudson Valley DDSO
02.2017 - 01.2023
Development Assistant 1 & 2 Supervisor
Hudson Valley DDSO
07.2015 - 01.2017
Developmental Assistant (Grade 7-9)
Hudson Valley DDSO
12.2008 - 01.2015
Bachelor of Arts - Psychology
Post University
Liberal Arts & General Studies - undefined
SUNY Orange Community College