Kellie Buck
Forest City,FL
Summary
Professional, polished, and highly dependable hospitality professional with direct high-volume serving experience at Hard Rock Cafe Orlando, combined with more than 20 years in the medical field and 7 years of travel nursing experience. Experienced in delivering exceptional service while remaining calm, attentive, and professional in fast-paced environments. Accustomed to working with diverse clientele, managing competing priorities, communicating effectively with guests and team members, and maintaining meticulous attention to detail. Seeking a fine-dining serving position where professionalism, hospitality, and a genuine commitment to guest experience are valued.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Travel Strike Assignments
Florida & Multiple US Locations
04.2019 - Current
- Monitored vital signs, identifying changes in conditions and responding promptly to emergencies.
- Administered patient care, ensuring adherence to safety protocols and organizational standards.
- Educated patients and families on health management, enhancing understanding of treatment processes.
- More than 20 years of experience in the medical field, including extensive experience providing direct patient care.
- Seven years of travel nursing experience working in hospitals and healthcare environments across multiple locations.
- Successfully completed strike assignments and crisis assignments, demonstrating adaptability, professionalism, and the ability to perform effectively in unfamiliar, high-pressure environments.
- Developed exceptional communication and interpersonal skills through continuous interaction with patients, families, physicians, nurses, and multidisciplinary healthcare teams.
- Managed multiple priorities simultaneously while maintaining accuracy, attention to detail, and professionalism.
- Adapted quickly to new teams, policies, procedures, and work environments.
- Trusted to remain calm and composed in stressful situations while providing a high level of service and attention to individual needs.
Server
Hard Rock Cafe
Orlando, FL
01.2018 - 03.2020
- Provided exceptional customer service in a high-volume dining environment, to ensure guest satisfaction.
- Collaborated with servers, bartenders, host, management, and kitchen staff to deliver timely and accurate service orders.
- Trained new team members on menu offerings and service protocols, enhancing team performance.
- Managed multiple tables and large parties efficiently, optimizing workflow during peak hours.
- Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
- Delivered food and beverage service while monitoring guest needs throughout the dining experience.
- Provided service to large parties and guests attending events at Hard Rock Live, requiring strong organization and communication.
- Built rapport with guests and responded professionally to questions, requests, and service concerns.
- Maintained a professional appearance and positive attitude in a fast-paced environment.
- Employment ended when the restaurant furloughed employees following the COVID-19 shutdown in March 2020.
Education
Bachelor of Science - Nursing
AdventHealth University
Orlando, FL04.2019
Skills
- Fine Dining & Guest Service
- High-Volume Restaurant Service
- Large Parties & Events
- Guest Relations
- Food & Beverage Service
- Attention to Detail
- Professional Communication
- Multitasking & Prioritization
- Upscale Customer Experience
- Problem Resolution
- Team Collaboration
- High-Pressure Environments
- Professional Appearance
- Dependability & Adaptability
- Available for part-time, full-time, and flexible serving opportunities
Timeline
Registered Nurse
Travel Strike Assignments
04.2019 - Current
Server
Hard Rock Cafe
01.2018 - 03.2020
Bachelor of Science - Nursing
AdventHealth University