Geovana Sampaio
Novato,CA
Summary
Hospitality professional with 4+ years of restaurant experience in fast-paced and guest-focused environments. Experienced in providing attentive table service, managing multiple tables efficiently, communicating with diverse guests, processing orders and payments, and maintaining a polished and welcoming dining experience. Currently working in a Brazilian steakhouse environment with a strong focus on personalized service, teamwork, and attention to detail. Fluent in Portuguese, professional English, and advanced Spanish.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Head Server
Show de Carnes
Sausalito, CA
06.2023 - Current
- Provide attentive, personalized service in a high-volume Brazilian rodízio steakhouse.
- Welcome guests, explain the dining experience, and answer questions about menu items, cuts of meat, and beverages.
- Manage multiple tables while maintaining accuracy, organization, and a high level of guest satisfaction.
- Communicate effectively with guests from diverse cultural and linguistic backgrounds.
- Monitor tables throughout the meal and respond promptly to guest requests and special needs.
- Coordinate with kitchen, bar, and fellow servers to ensure efficient service.
- Process guest checks and payments accurately using the restaurant POS system.
- Maintain clean, organized, and properly set tables throughout service.
- Handle busy dinner shifts while remaining professional, attentive, and composed.
- Work collaboratively with the team to maintain smooth service during high-volume periods.
Cashier and Server
Amicis
San Rafael, California
08.2021 - 06.2023
- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Assisted guests with menu selections and responded to questions and requests.
- Managed multiple responsibilities while maintaining accuracy and attention to detail.
- Worked closely with coworkers to keep service organized and efficient.
- Maintained cleanliness and organization of dining and service areas.
- Developed strong communication, teamwork, and time-management skills.
Education
Some College (No Degree) - Economics
College of Marin
Greenbrae, CASkills
- Fine Dining & Guest Service
- Table Service
- High-Volume Restaurant Service
- Multitasking & Time Management
- Menu Knowledge
- POS & Payment Processing
- Guest Relations
- Team Collaboration
- Upselling & Product Knowledge
- Attention to Detail
- Problem Solving
- Professional Communication
Certification
- CPR & First Aid Certified
Languages
English
Professional
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Head Server
Show de Carnes
06.2023 - Current
Cashier and Server
Amicis
08.2021 - 06.2023
Some College (No Degree) - Economics
College of Marin