Kellie Cole
Bemidji,MN
Summary
Licensed Alcohol and Drug Counselor with over a decade of experience in assessment, crisis intervention, financial eligibility determination and community resource navigation. Demonstrates a strong commitment to client-centered care and effective service coordination, ensuring clients receive essential support for addiction recovery and resources.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Adult Intake Worker/Adult Protection Team
Beltrami County Social Services
Bemidji, MN
10.2023 - Current
- Performed intakes by collecting background information from new clients.
- Assessed client needs to determine eligibility for services and benefits, ensuring appropriate support.
- Determined client's financial eligibility for financial assistance for SUD treatment and entered OO Spans for BHF eligibility. Primary county contact.
- Facilitated access to community resources by providing tailored referrals based on client needs.
- Guided clients in effectively utilizing available community resources to enhance their support options.
- Collaborated with other professionals to coordinate care for clients.
- Maintained accurate records and documentation of client information.
- Prepared reports summarizing client data for administrative review.
- Ensured compliance with applicable laws, regulations, and policies.
- Participated in training sessions related to intake processes and procedures.
- Organized outreach activities to inform community members about available services.
- Coordinated transportation arrangements for access to services.
- Responded promptly and professionally to inquiries regarding services offered.
LADC Case Manager
Beltrami County Adult Services
05.2018 - Current
- Interview and assess clients to determine substance use disorder diagnosis and make recommendations for services
- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
- Facilitated access to essential services, ensuring clients received necessary support for recovery.
- Developed collaborative relationships with treatment providers, enhancing the case management process for clients.
- Counseled clients on community resources, empowering them to address their needs effectively.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Determine client's financial eligibility for financial assistance for SUD treatment and enter OO Spans for BHF eligibility. I am the primary county contact for the organization.
- Stay up to date on state statutes, legislation and policy changes pertaining to SUD services.
- Attended court hearings as a representative of the organization.
LSW Case Manager
Sanford Health
12.2013 - 12.2017
- Functioned as hospital liaison to various community resources programs including The First Steps to Healthy Babies Program and surrounding county child protection services
- Reviewed medical records for referred patients to assess history, level of care, and current needs, ensuring appropriate interventions
- Developed comprehensive discharge plans based on thorough needs assessments to facilitate seamless transitions to home or community care
- Consulted with physicians, patients, hospital staff, and family members to identify timely resolutions or identified problems
- Collaborated with a team to assess cases and develop multidisciplinary approaches that assisted patients and their families/caregivers.
- Delivered education and counseling services on child protection and addiction issues, empowering families with knowledge and resources for informed decision-making
- Utilized effective communication and counseling skills to provide exceptional care in a high pressure and emotionally challenging atmosphere.
LADC Assessor and Outpatient Counselor
North Homes Children and Family Services
Bemidji and Grand Rapids, MN
12.2011 - 12.2013
- Conducted assessments and interviews with clients to determine eligibility for services.
- Developed personalized treatment plans based on client assessments and needs.
- Facilitated group therapy sessions to promote peer support and recovery strategies.
- Monitored client progress and adjusted treatment plans as necessary.
- Educated clients on coping mechanisms and relapse prevention techniques to support sustained recovery.
- Conducted crisis intervention sessions, effectively addressing urgent client needs to stabilize situations.
- Reviewed assessment policies, procedures, and protocols, providing actionable recommendations for enhancement.
- Attended professional development workshops related to substance abuse counseling.
- Maintained detailed documentation of client interactions and treatment progress.
Education
Bachelor of Science in Social Work -
Bemidji State University
Bemidji, MN05-2011
Skills
- Case management and treatment planning
- Substance use disorder expertise
- Client needs assessment
- Crisis intervention techniques
- Service coordination strategies
- Community outreach and collaboration
- Community resource navigation
- Client assistance referrals
- Financial eligibility determination
- Eligibility requirements analysis
- Data collection and entry in SSIS, MMIS, and DAANES
- Data confidentiality practices
- Interdisciplinary collaboration
- Multi-line phone operations
- Time management proficiency
- Communication skills and follow-up strategies
- Time management proficiency
Affiliations
- United Way Committee Member
- Beltrami County DWI and Drug Court Team Member
- SUD Interagency Team Member
Certification
- Minnesota Licensed Alcohol and Drug Counselor (LADC)
- Minnesota Licensed Social Worker-Expired
References
References available upon request.
Timeline
Adult Intake Worker/Adult Protection Team
Beltrami County Social Services
10.2023 - Current
LADC Case Manager
Beltrami County Adult Services
05.2018 - Current
LSW Case Manager
Sanford Health
12.2013 - 12.2017
LADC Assessor and Outpatient Counselor
North Homes Children and Family Services
12.2011 - 12.2013
Bachelor of Science in Social Work -
Bemidji State University