Kellie Gurwell
Maverik Adventure's First Stop
Rogers,United States
9
years of professional experience
Customer-oriented professional with over 7 years of experience in retail, foodservice, and childcare. Specializes in cash handling, POS operations, and inventory management, ensuring efficient front-of-house operations. Delivers accurate service during peak times while fostering teamwork and maintaining clear communication with families.
Work History
Team Leader
5 Months- Led team in delivering exceptional customer service and enhancing guest experiences.
- Implemented training programs that improved employee performance and retention rates.
- Trained and mentored staff on operational procedures and safety standards.
- Streamlined inventory management processes to optimize product availability.
Education & Support Roles
4 Months- Enforced safety regulations while supervising groups to maintain secure and organized settings.
- Engaged with families and staff to provide insights and support tailored to individual needs.
- Assisted in preparing meals for over 60 children while adhering to sanitation and dietary standards. Contributed to daily program operations by documenting activities and assisting in planning.
Team Member
1 Year- Operated POS system and prepared customer orders to enhance customer satisfaction.
- Ensured speed and accuracy during peak hours to support high-volume sales.
- Supported inventory management by replenishing stock on shelves. and daily operations.
Cashier / Store Assistant
4 Years- Managed cash drawer, ensuring accurate handling of transactions and assisting with daily bank deposits.
- Supported inventory rotation and merchandising to maintain product availability and enhance store presentation.
- Provided knowledgeable product assistance to customers, improving their shopping experience and driving sales.
Cashier / Customer Service
1 Year- Processed high-volume orders and payments efficiently.
- Organized front-of-house operations to enhance customer experience.
- Collaborated with team members in fast-paced a fast-paced team environment.
Team Member
1 Year- Provided exceptional customer service in high-traffic setting, enhancing guest satisfaction.
- Operated concessions while ensuring facility cleanliness to promote a welcoming environment.
- Provided assistance to guests to enhance their overall experience. to ensure positive experience.
Education
College Coursework - Early Childhood Education
High School Diploma
Skills
Customer Service & Client Relations
Front-of-house management
Cash Handling & POS Systems
Inventory & Stocking
Organization & Multitasking
Training and development
Team Collaboration
Conflict Resolution
Dependable Team Member
Accomplishments
- - 7+ years delivering dependable customer service across retail, foodservice, and childcare settings; consistently recognized for punctuality and strong attendance.
- - Managed cash handling and POS operations in high-volume shifts, maintaining accurate reconciliations and minimizing cash discrepancies.
- - Prepared meals for groups of 60+ children while following strict sanitation and timing standards to support daily program needs.
- - Optimized inventory rotation and restocking practices to maintain product availability and reduce waste.
- - Adaptable team player who maintains composure and efficiency during peak periods, supporting smooth front-of-house operations.
- - Single mother to a 3-year-old, demonstrating resilience, strong time management, and a reliable work ethic.
Timeline
Team Leader
Maverik Adventure's First Stop
03.2026 - CurrentRead More
Education & Support Roles
Sunshine House
10.2025 - 02.2026Read More
Team Member
Smoothie King
01.2024 - 01.2025Read More
Cashier / Store Assistant
Pet Supplies Plus
01.2020 - 01.2024Read More
Cashier / Customer Service
Chick-fil-A
01.2019 - 01.2020Read More
Team Member
Malco Movie Theatres
01.2018 - 01.2019Read More
Rogers Heritage High School
High School Diploma
Read More
Northwest Arkansas Community College
College Coursework from Early Childhood Education
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