Kellie Johnson
Elementary Teacher
Bristol,TN
Summary
Dynamic educator and skilled communicator, adept in differentiated instruction and classroom management, significantly enhanced student engagement and achievement in elementary schools. Leveraged organizational skills and a growth mindset to foster meaningful relationships and drive academic success. Excelled in collaborative environments, contributing to curriculum improvements and school-wide initiatives.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Elementary Teacher, 4th Grade
Kingsport City Schools
07.2024 - Current
- Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
- Contributed to the improvement of school-wide curriculum by participating in professional development workshops and sharing insights with colleagues.
- Increased overall student achievement by utilizing differentiated instructional methods tailored to individual learning styles.
- Developed individualized learning plans for students with diverse needs, ensuring academic growth and success.
- Contributed to creating a safe school community by establishing clear behavior expectations and collaborating with colleagues on school-wide initiatives such as anti-bullying campaigns or character education programs.
- Utilized a variety of teaching methods to accommodate all learning styles, increasing student engagement and understanding.
- Assessed student progress by administering tests and evaluating results.
Pharmacy Technician
CVS Pharmacy
09.2019 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Set up and modified patient profiles to include current medications and insurance details.
- Resolved third-party billing, computer system and customer service issues.
- Managed medication inventory, ensuring availability of all necessary drugs.
Elementary Teacher, 3rd Grade
Sullivan County Public Schools
07.2023 - 05.2024
- Served on school committees focused on improving instructional practices, furthering professional growth, and advancing educational initiatives.
- Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
- Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Provided individualized and diversified instruction to support student comprehension and assist with navigating challenges.
- Implemented creative classroom management techniques to maintain an orderly and focused learning environment.
- Collaborated with colleagues to develop cross-curricular lesson plans, deepening students'' understanding of multiple subjects.
- Led extracurricular activities such as after-school tutoring programs, enhancing student success beyond the classroom setting.
- Built positive relationships with parents to involve families in educational process.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Retained student interest and maximized receptive learning.
- Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.
Elementary Teacher, Grades 1-4
Bristol Virginia Public Schools
07.2021 - 06.2023
- Served on school committees focused on improving instructional practices, furthering professional growth, and advancing educational initiatives.
- Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
- Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Implemented creative classroom management techniques to maintain an orderly and focused learning environment.
- Collaborated with colleagues to develop cross-curricular lesson plans, deepening students'' understanding of multiple subjects.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Led extracurricular activities such as after-school tutoring programs, enhancing student success beyond the classroom setting.
- Enhanced student motivation and participation through the development of diverse, hands-on learning experiences.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Built positive relationships with parents to involve families in educational process.
- Developed strong relationships with students and their families through consistent communication and involvement in school events.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Retail Sales Specialist
Francesca's Boutique
05.2018 - 11.2021
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers and helped with product questions, selections, and purchases.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Issued receipts and processed refunds, credits, or exchanges.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Developed strong relationships with customers, resulting in repeat business and loyalty.
- Collaborated regularly with colleagues on initiatives aimed at boosting overall store performance.
- Identified opportunities for upselling complementary items during interactions with clients.
- Coordinated closely with the management team, communicating feedback from customers to improve products and services.
- Utilized strong communication skills to build rapport with customers, fostering long-term connections for sustained business growth.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Associate
American Eagle Outfitters, Inc
04.2016 - 05.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Developed strong rapport with customers and created positive impression of business.
Education
Master of Arts - Special Education K-12
Tusculum University
Greeneville, TN 05.2001 -
Bachelor of Arts - Elementary Education
King University
Bristol, TN 05.2001 -
High School Diploma -
John S. Battle High School
Bristol, VA 05.2001 -
Skills
Project-based learning
Peer Collaboration
Growth Mindset
Mathematics Instruction
Classroom Management
Problem-solving skills
Lesson Planning
Organizational Skills
Relationship Building
Differentiated Instruction
Problem-Solving
Decision-Making
Adaptability and Flexibility
Expectation Management
Certification
CPR
Timeline
Elementary Teacher, 4th Grade
Kingsport City Schools
07.2024 - Current
CPR
03-2024
Elementary Teacher, 3rd Grade
Sullivan County Public Schools
07.2023 - 05.2024
Elementary Teacher, Grades 1-4
Bristol Virginia Public Schools
07.2021 - 06.2023
Pharmacy Technician
12-2019
Pharmacy Technician
CVS Pharmacy
09.2019 - Current
Retail Sales Specialist
Francesca's Boutique
05.2018 - 11.2021
Certified Computer Skills Specialist
05-2017
Sales Associate
American Eagle Outfitters, Inc
04.2016 - 05.2020
Master of Arts - Special Education K-12
Tusculum University
05.2001 -
Bachelor of Arts - Elementary Education
King University
05.2001 -
High School Diploma -
John S. Battle High School
05.2001 -
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