Kellie Kehrer
Colorado Springs,CO
Summary
Dynamic Dispatcher with proven expertise at Burnco, excelling in service-oriented communication and effective decision-making. Successfully managed the dispatching and routing of 30 fleet vehicles, ensuring timely deliveries and exceptional customer service. Recognized for fostering teamwork and training new dispatchers, enhancing overall operational efficiency.
Overview
4
4
years of professional experience
Work History
Dispatcher
Burnco
12.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 30 fleet vehicles.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Dispatcher
Action Ready Mix
07.2021 - 12.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 40 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Education
Bachelor of Arts - Sociology
University of Colorado At Colorado Springs
Colorado Springs, CO05-1998
Skills
- Service-oriented communication
- Data entry
- Effective decision-making
- Active listening
Timeline
Dispatcher
Burnco
12.2022 - Current
Dispatcher
Action Ready Mix
07.2021 - 12.2022
Bachelor of Arts - Sociology
University of Colorado At Colorado Springs
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