Kellie Luttrell
Reno,Nevada
Summary
Professional counselor equipped to guide clients through challenges and foster personal growth. Great listener and gives spiritual empathy. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Counselor
Self Employed Services
01.2021 - 03.2025
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Service Advisor
Ellies Elite Team
01.2015 - 12.2021
- Collaborated with cross-functional teams to resolve client issues efficiently while maintaining a high level of professionalism at all times.
- Provided expert guidance on product features and benefits tailored to individual client needs, resulting in increased sales conversions.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
Clinical Research Coordinator
Heald College
12.2012 - 12.2014
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
Education
Master of Arts - Theology
Liberty University
Lynchburg, VA03-2025
Bachelor of Science - Business Communication
Liberty University
Lynchburg, VA12-2022
Skills
- Skilled motivational advice
- Clients feelings come first
- Biblical literacy
- Spiritual counseling expertise
- Skilled in caring, about others feelings
Timeline
Counselor
Self Employed Services
01.2021 - 03.2025
Service Advisor
Ellies Elite Team
01.2015 - 12.2021
Clinical Research Coordinator
Heald College
12.2012 - 12.2014
Master of Arts - Theology
Liberty University
Bachelor of Science - Business Communication
Liberty University
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