Kellie Mocniak
Toledo
Summary
Compassionate Home Health Caregiver with background in providing personalized patient care. Experience includes assisting patients with daily living activities, monitoring vital signs, administering medication, and developing care plans tailored to individual needs. Possess strong communication skills for coordinating with healthcare professionals and families to deliver optimal patient care. Previous roles have demonstrated ability to improve patient comfort and quality of life while adhering to safety protocols.
Overview
2027
2027
years of professional experience
Work History
Home Health Caregiver
Friends of the family
Temperance
03.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored clients' health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients at home.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for clients to medical appointments and social activities.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
Cleaner
Buckeye Cleaning Centers
Toledo
01.2024 - 03.2026
- Maintained cleanliness in commercial spaces using industry-standard cleaning techniques.
- Ensured proper waste disposal by following company recycling and disposal policies.
- Collaborated with team members to complete daily cleaning schedules on time.
- Inspected areas for cleanliness and reported maintenance issues to management promptly.
- Followed safety guidelines to maintain a safe working environment for all employees.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
Security Officer
Securitas Security Services USA
Dundee
06.2023 - 06.2023
- Monitored facility access and ensured compliance with security protocols.
- Conducted regular patrols to identify and address security risks.
- Responded promptly to alarms and incidents, coordinating appropriate action.
- Documented daily activities and incidents in detailed reports.
- Utilized surveillance systems to monitor premises and detect suspicious behavior.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
Patient Services Coordinator
ProMedica
Maumee
01.2020 - 06.2023
- Coordinated patient scheduling and appointments to ensure efficient service delivery.
- Managed patient inquiries and provided accurate information regarding services offered.
- Collaborated with healthcare providers to streamline patient intake processes.
- Maintained electronic health records for accuracy and compliance with regulations.
- Assisted in patient education regarding treatment plans and follow-up care.
- Facilitated communication between patients and medical staff to enhance care coordination.
- Organized patient referrals and ensured timely processing of documentation.
- Supported administrative tasks, including managing office supplies and equipment maintenance.
- Answered telephone calls to schedule appointments and answer patient questions.
- Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
- Resolved customer service issues in a timely manner according to established policies.
- Assisted with filing insurance claims on behalf of patients.
- Maintained accurate documentation of patient visits and follow-up care plans.
- Coordinated the release of medical records to third parties upon request.
- Adhered to HIPAA regulations when handling confidential patient information.
- Processed referrals for specialty care services as needed.
Driver Specialist
ADP
Owatta lake
- Operated delivery vehicles to transport goods safely and efficiently.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Assisted in route planning to optimize delivery schedules and reduce delays.
- Followed safety protocols while driving in various weather conditions and traffic situations.
- Documented delivery logs accurately for record-keeping and accountability purposes.
- Engaged in training sessions to improve driving skills and enhance operational knowledge.
- Ensured compliance with federal and state laws governing the operation of commercial vehicles.
- Assisted in warehouse operations when needed such as loading and unloading trucks, stocking shelves.
- Provided exceptional customer service by being courteous and professional at all times.
- Participated in regular training sessions to remain up-to-date on industry regulations.
Education
Waldron High School
Waldron , Michigan Skills
- Patient care
- Health monitoring
- Electronic record management
- Transportation coordination
Languages
English
Full Professional
Timeline
Home Health Caregiver
Friends of the family
03.2025 - Current
Cleaner
Buckeye Cleaning Centers
01.2024 - 03.2026
Security Officer
Securitas Security Services USA
06.2023 - 06.2023
Patient Services Coordinator
ProMedica
01.2020 - 06.2023
Driver Specialist
ADP
Waldron High School