Kellie Rother
Honolulu,HI
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
Dunkin Donuts Crew Member
Dunkin' Donuts Franchising
05.2023 - 08.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
Shift Leader
SUBWAY®Restaurants
02.2022 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Crew Member
SUBWAY®Restaurants
03.2021 - 01.2022
- Took orders, prepared meals, and collected payments.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
BBA - Finance
University of Hawaii At Manoa
Honolulu, HI05.2027
High School Diploma -
Crestwood High School
Mountain Top, PA06.2023
Skills
- Complex Problem-Solving
- Hospitality Service Expertise
- Interactive Communication Skills
- Dependable and Cooperative
- Active Listening
Activities
- Interact Club
Crestwood High School 2021-2023
- Varsity Cheerleading Team
Crestwood High School 2019-2023
- FBLA
Crestwood High School 2022-2023
- Chess Club
Crestwood High School 2021-2022
Timeline
Dunkin Donuts Crew Member
Dunkin' Donuts Franchising
05.2023 - 08.2023
Shift Leader
SUBWAY®Restaurants
02.2022 - 12.2022
Crew Member
SUBWAY®Restaurants
03.2021 - 01.2022
BBA - Finance
University of Hawaii At Manoa
High School Diploma -
Crestwood High School
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