Overview
Work History
Education
Skills
Timeline
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Kellie K. O'Donnell

Lake Oswego,OR

Overview

6
6
years of professional experience

Work History

Sales Associate

Nordstrom
06.2023 - 09.2023
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Manufacturing Intern

Evo America LLC.
06.2019 - 08.2021
  • Intern responsible for light duty and assembly of a premium commercial and residential product
  • Met extreme daily & weekly shipping deadlines - company hit record shipments while employed
  • Helped ensure quality levels were maintained, resulting in a decrease in the warranty costs and year-end accruals balances
  • Assisted in office organization and file management
  • Worked full time in summer and early mornings before high school.

Barista and Hostess

Babica Hen Cafe
03.2018 - 04.2019
  • Employed as a barista, hostess, and busser at a local restaurant
  • Responsible for customer service, coffee bar, opening, food preparation, cash register, and closing
  • Ensured customers received excellent service & experience.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

Bachelor of Business Administration - Marketing, Economics Minor

Gonzaga University
Spokane, WA
05.2025

High School Diploma -

Lake Oswego High School
Lake Oswego, OR
06.2021

Skills

  • Adaptable and Flexible
  • Excellent Written and Verbal Communication
  • Multi-tasking strength
  • Exceeding Customer Expectations
  • Reliable and punctual
  • Conflict Resolution
  • Use Microsoft Word, Excel, Powerpoint
  • Use of Canva, Figma, Dribbble

Timeline

Sales Associate

Nordstrom
06.2023 - 09.2023

Manufacturing Intern

Evo America LLC.
06.2019 - 08.2021

Barista and Hostess

Babica Hen Cafe
03.2018 - 04.2019

Bachelor of Business Administration - Marketing, Economics Minor

Gonzaga University

High School Diploma -

Lake Oswego High School

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Kellie K. O'Donnell