Summary
Overview
Work History
Education
Skills
Timeline
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KELLSIE NEWSHAM

702 Harvey St. Harrisonville,MO

Summary

Dedicated payment posting specialist adept at handling clerical tasks such as copying, filing and payment processing with minimal oversight. Skilled listener, speaker and complex problem-solver. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

9
9
years of professional experience

Work History

Bartender

Guitars And Cadillac's
07.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bar Manager

Paradise Bar And Grill
05.2017 - 06.2023
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Developed unique events and special promotions, including Non-profit organization's and live entertainment to drive sales.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Microsoft and excel.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process.

Payment Posting Specialist

Envision Healthcare Services
07.2021 - 11.2022
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
  • Applied more than 500 payments per week.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Received and sorted mail, prepared packages for delivery and scanned documents.

BAR MANAGER

Jaudon Bar
06.2015 - 05.2017
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Poured and prepared mixed drinks for customers daily and created new libations drawing in clientele.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Developed marketing content such as promotional materials and advertisements for social media.

Education

Associate of Arts - Business Management

Metropolitan Community College - Kansas City
Kansas City, MO

High School Diploma -

Harrisonville High School
Harrisonville, MO

Skills

  • Networking skills
  • Hospitality service expertise
  • Clear and effective communication
  • Month-end closing procedures
  • Records organization and review
  • Billing systems and software
  • Customer service support
  • Liquor, beer, and wine knowledge
  • Strong multitasking

Timeline

Bartender

Guitars And Cadillac's
07.2023 - Current

Payment Posting Specialist

Envision Healthcare Services
07.2021 - 11.2022

Bar Manager

Paradise Bar And Grill
05.2017 - 06.2023

BAR MANAGER

Jaudon Bar
06.2015 - 05.2017

Associate of Arts - Business Management

Metropolitan Community College - Kansas City

High School Diploma -

Harrisonville High School

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KELLSIE NEWSHAM