Kelly Allen
Oviedo,FL
Summary
Seasoned security professional with a proven track record at Allied Security, excelling in customer relations and loss prevention. Skilled in CCTV operation and CPR certified, demonstrating a unique blend of technical and interpersonal skills. Achieved significant improvements in event safety and efficiency, ensuring secure environments for all attendees.
Overview
2
2
years of professional experience
Work History
Allied Security Event Services
Allied Security
Orlando, Florida
11.2022 - Current
- Provided customer service to customers attending the event.
- Customer Relations, box office ticket sales, purchases, and ticket entry.
- Foot patrol throughout the event.
- Post patrol monitoring the area of the designated post.
- Handicap assistance
- Providing event-goers with information pertaining to the facility where the event is being held, such as parking, ticket vendors, restroom locations, seating, and loss prevention.
- Listen for codes such as lost person, medical emergencies, extra security in designated areas.
- No reentry patrol monitoring large crowds exiting the building safely and securely.
Security Gaurd
Olivier Protection Services
Lighthouse Pointe , Florida
01.2023 - 12.2024
- Security Guard/Night Auditor.
- Guarded overnight, residential and commercial properties.
- Provided customer service assistance to staff and visitors in a professional manner.
- Investigated suspicious activity and reported findings to management.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Issued visitor badges and access cards to authorized personnel.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Monitored security cameras to identify and respond to suspicious activity.
- Provided escorts for employees entering and exiting the building after hours.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Conducted daily security patrols of assigned areas.
- Interacted with law enforcement officials and emergency responders, reporting incidents or violations of laws and regulations.
- Responded to alarms, emergencies, and disturbances.
- Completed incident reports regarding violations of policies or procedures.
Education
Phlebotomy CNA HHA
International School of Healthcare
Boca Raton, FL04-2015
Associate of Arts -
Broward College
Fort Lauderdale, FL12-1998
Skills
- Customer Relations
- Security Gaurd D
- Security Gaurd G- Present
- Loss Prevention
- CCTV
- CPR Certified
Timeline
Security Gaurd
Olivier Protection Services
01.2023 - 12.2024
Allied Security Event Services
Allied Security
11.2022 - Current
Phlebotomy CNA HHA
International School of Healthcare
Associate of Arts -
Broward College
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