Kelly Baker
Tazewell,TN
Summary
Dynamic nursing leader with a proven track record in clinical operations management and quality improvement. Expertise in developing training programs and enhancing patient care protocols, ensuring compliance with healthcare regulations.
Overview
10
10
years of professional experience
Work History
Director of Nursing
Buchanan Place Health and Rehab
New Tazewell, TN
10.2024 - Current
- Directed nursing staff in delivering high-quality patient care across multiple departments.
- Implemented care plans in collaboration with interdisciplinary teams to ensure optimal patient outcomes.
- Monitored compliance with healthcare regulations and standards, enhancing quality of care protocols.
- Developed and executed training programs for nursing staff to improve clinical skills and knowledge.
- Analyzed patient care data to identify trends and areas for improvement within nursing practices.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Director of Clinical Operations
UT Hospice
Morristown, TN
07.2024 - 10.2024
- Led daily operations to ensure compliance with healthcare regulations and standards.
- Developed and implemented quality improvement initiatives to enhance patient care services.
- Collaborated with interdisciplinary teams to streamline clinical workflows and improve efficiency.
- Monitored operational metrics to identify areas for process enhancement and resource allocation.
Memory Care Director
Buchanan Place Health and Rehab
New Tazewell, TN
07.2023 - 07.2024
- Developed individualized care plans to enhance resident quality of life.
- Trained and mentored staff on best practices in memory care techniques.
- Collaborated with families to provide ongoing support and communication regarding resident needs.
- Implemented engaging activities that promote cognitive stimulation and social interaction among residents.
- Ensured compliance with regulatory standards for memory care facilities through regular audits and assessments.
- Coordinated interdisciplinary team meetings to address resident care challenges effectively.
Patient Care Manager
UT Hospice
Knoxville, TN
02.2021 - 07.2023
- Led patient care initiatives, enhancing quality of life for terminally ill patients.
- Developed and implemented individualized care plans in collaboration with interdisciplinary teams.
- Streamlined communication processes between healthcare providers and families to ensure coordinated care.
- Mentored nursing staff on best practices in palliative care to improve patient outcomes.
- Analyzed patient feedback to identify areas for service improvement and implement actionable changes.
- Facilitated training sessions for new hires on hospice protocols and compassionate care approaches.
- Coordinated interdisciplinary team meetings to assess patient needs and adjust care strategies effectively.
ADON
Diversicare Of Claiborne
New Tazewell, TN
08.2016 - 02.2021
- Led nursing staff to enhance patient care quality and compliance with health regulations.
- Developed training programs for new hires to improve onboarding efficiency and knowledge retention.
- Implemented care plans in collaboration with interdisciplinary teams to optimize patient outcomes.
- Analyzed patient data and feedback to identify areas for service improvement and develop action plans.
- Coordinated staffing schedules to ensure adequate coverage and maintain operational efficiency within the unit.
- Oversaw infection control initiatives, ensuring adherence to best practices and reducing hospital-acquired infections.
- Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
- Mentored new nursing staff, fostering professional growth and development while maintaining high standards of patient care.
- Oversaw infection control efforts throughout the facility, contributing to reduced transmission rates among patients and staff members alike.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
Education
Bachelor of Science - Nursing
King University
Bristol, TN10-2017
Associate of Applied Science - Nursing
Walters State Community College
Morristown, TN12-2013
Associate of Applied Science - Respiratory Care
Southeast Community And Technical College
Pineville05-2009
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Process improvements
- Staff recruitment and retention
- Staff scheduling
- Clinical operations management
- Long-term care
- Critical thinking
- Employee coaching
Timeline
Director of Nursing
Buchanan Place Health and Rehab
10.2024 - Current
Director of Clinical Operations
UT Hospice
07.2024 - 10.2024
Memory Care Director
Buchanan Place Health and Rehab
07.2023 - 07.2024
Patient Care Manager
UT Hospice
02.2021 - 07.2023
ADON
Diversicare Of Claiborne
08.2016 - 02.2021
Bachelor of Science - Nursing
King University
Associate of Applied Science - Nursing
Walters State Community College
Associate of Applied Science - Respiratory Care
Southeast Community And Technical College