Highly motivated and dedicated nursing graduate seeking an entry-level RN position to contribute to patient care and grow professionally in a dynamic healthcare environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ToGo Specialist, Server, Host
Darden Restaurants, Olive Garden
Homestead
01.2018 - Current
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Monitored operations and reviewed records and metrics to understand company performance.
Oversaw quality control to identify inconsistencies and malfunctions.
Generated reports to track performance metrics of team members.
Assessed company operations for compliance with safety standards.
Coordinated with other departments to ensure efficient workflow processes.
Evaluated needs of departments and delegated tasks to optimize overall production.
Maintained positive working relationship with fellow staff and management.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL
04-2024
Bachelor of Science - Nursing
Miami Dade College
Miami, FL
Skills
Effective communication
Team collaboration
Quality control
Staff training
Customer service
Decision-making
Adaptability
Professionalism
High volume dining
Excellent communication
Phone etiquette
Interpersonal communication
Detail-oriented
Continuous improvement
Flexibility
Multitasking Abilities
Affiliations
South Miami Baptist: Medical Surgical/ Telemetry 05/2022 - 07/2022
Jackson South Medical Center: Medical Surgical Unit 08/2022 - 12/2022
Jackson South Medical Center: Obstetrics/ Mother/ Baby 01/2023 - 03/2023