Priscilla Cook

ToGo

• Greeting and assisting guest in person and over the phone.

• Taking orders. Answering questions. and providing recommendations.

• Promoting specials and add-ons.

• Processing transactions.

• Handling guest complaints.

• Ensuring accurate and timely preparation.

• Reviewing orders. Coordinating with delivery services.

• Keeping the ToGo area clean and sanitized.

• Perform side work and cleaning duties as needed. Ensure all guest touch points are clean and sanitized.

• Trained as an expert.

• Trained new employees.

Server

• Greet guests.

• Provide recommendations.

• Take orders. Serve food and drinks. • Check on guests.

• Handle complaints.

• Process payments.

• Ensure a positive experience.

• Bust tables.

• Restock stations.

• Communicate with kitchen staff.

• Memorize the menu.

• Coordinate with other staff as needed.

• Follow open and closing procedures.

Host

• Welcome guests.

• Provide accurate wait times.

• Escort guests to designated tables.

• Coordinate with servers, kitchen staff and management.

• Assist servers as needed.

• Maintain a clean reception area.

• Trained as an expert.

• Trained new employees.

• Inspect and clean food preparation areas.

• Ensure safe and sanitary food handling practices.

• Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.

• Ensure food is stored and cooked at correct temperatures by regulating the temperature of ovens, broilers and grills.

• Cook food according to recipes.

• Turn or stir food to ensure even cooking. Mix ingredients according to recipe.

• Observe and test food to determine if it has been cooked sufficiently.

• Procure items from storage and freezers.

• Portion, arange, and garnish food, and serve to waiter.

• Wash and cut vegetables and other food to prepare them for consumption.

• Assist other cooks during emergencies or rush periods.

• Assist with store operations.

• Greet and assist guests.

• Operate cash register and scanner, process payments and make change if needed.

• Answer questions regarding the store and merchandise.

• Maintain knowledge of current sales promotions, policies regarding payment and exchanges.

• Watch for and recognize security risks and thefts.

• Stock shelves and rotate merchandise. Maintain a clean and organized store.

• Open and close registers, perform tasks such as counting money, separate coupons and vouchers and balance cash drawers.

• Greet and welcome guests.

• Prepare menu items according to Dunkin standards and guest requests.

• Take customers order. Cash customers out, and fill their order.

• Maintain a clean and organized work space. Perform cleaning duties.

• Brew coffee and tea. Bake Donuts, bagels and other baked goods. Frost and decorate Donuts.

• Stock Donut case.

• Prepare daily food items using proper safety precautions and sanitary measures.

• Collect and return dirty dishes to the kitchen and wash them.

• Check in truck and put items away.

• Restock stations.