Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Sr Director Product Commercialization
Zipari
02.2023 - Current
Responsible for commercialization of 8 product lines and quarterly software development releases
Developed and implemented processes to standardize quarterly enhancement releases using software development lifecycle
Work with scrum masters to build repeatable processes to estimate development efforts and build sprints to produce predictable releases
Work cross functionally to build processes to ensure internal support teams are prepared to support clients and Account Managers and Sales Directors understand new features and value to clients
Director Project Management
Inovalon
01.2022 - 01.2023
Developed early adopter programs for new product launches
Executed early adopter program with key customers to gather customer pain points, requirements for solutions and feedback to support new product launches
Continuously improved new product launches by gathering cross functional data in retrospectives, surveys and experience from previous launch execution
Responsible for driving process, product launch execution and continuous improvement across product launch lifecycle.
Sr. Manager Operational Excellence
Inovalon
01.2018 - 01.2022
Responsible for day-to-day execution of all product launches across the organization
Worked cross functionally to establish timelines to meet the bookings goals and allow the appropriate preparation for operational support
Partnered with cross functional leaders to improve product launches
Mentored junior project managers to support product launches
Worked with direct reports to develop goals to support their growth and organization growth to support revenue goals
Provided weekly executive update on all products in progress, status and any risk mitigation strategies required to get project back on track.
Project Manager Operational Excellence
Inovalon
Developed the product process and launch process and supporting templates across the provider business unit
Worked with C-Suite to create vision and goals to ensure products launched successfully
Fostered continuous improvement by executing retrospectives and taking action on improvement opportunities
Worked cross functionally to develop project plans to support successful product launches
Led quarterly cross functional leaderships meetings to plan and execute successful product launches.
Information Technology Manager
John Hancock
Managed software development, testing and production support for projects
Interviewed and hired technical employee to meet critical team needs
Daily working relationship with Senior executives to identify and document CMM Level 3 certification criteria
Ensure CMM level 3 certification criteria was able to technical teams and followed up to ensure enforcement
Facilitated the transition from the Tampa IT staff to the IT outsourcing company.
Quality Assurance Manager
Managed the quality assurance team and developed their skills for continued growth
Responsible for all day-to-day testing activities for all projects
Created test project plans, metrics and worked with Project Managers to facilitate successful completion of all projects
Developed best practices, procedures and templates.
Dental Assistant/Clinical Coordinator at Cerillo Family Dentistry/Heartland DentalDental Assistant/Clinical Coordinator at Cerillo Family Dentistry/Heartland Dental