Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
KELLY CAMPBELL
Open To Work

KELLY CAMPBELL

Lodi,WI

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Director of Operations / General ManagerRegional DirectorOperations ManagerProject Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Lodi, Wisconsin, US
Open to relocation: No

Important To Me

Career advancementPersonal development programsFlexible work hours

Summary

Strategic operations leader with proven success in achieving 25% revenue growth and improving productivity across diverse locations. Expertise in implementing effective business strategies and optimizing processes. Skilled in developing high-performing teams to drive operational excellence and enhance customer satisfaction.

Overview

24
24
years of professional experience

Work History

Director of Operations / General Manager

Ecco Salon
Madison, WI
09.2017 - Current
  • Oversaw daily operations and financial performance for multiple locations, resulting in enhanced productivity.
  • Executed targeted marketing strategies, driving 25% revenue growth through operational improvements.
  • Implemented performance management systems to boost team accountability and service delivery.
  • Focused on process optimization and staff development, driving consistent growth and excellence.

Regional Director

Adora LLC
Greensboro, NC
01.2007 - 08.2017
  • Direct daily operations across four locations, ensuring optimal productivity while successfully managing three store openings, a company merger, and assisting with ownership transition.
  • Implemented strategies for employee management, occupancy and revenue growth, expense control, and service quality improvement.
  • Oversaw Human Resource activities, including recruiting, hiring, developing compensation strategies, and managing payroll.

Marketing/Sales Coordinator

Harley Davidson
Sauk City, Wisconsin
01.2002 - 11.2006
  • Developed marketing materials for internal and external use, coordinating customer appreciation events that enhanced client relationships.
  • Ensured high customer service standards, maintaining quality and satisfaction across all interactions.
  • Managed inventory levels to ensure product availability, supporting seamless customer experiences.

Education

Associate of Science - Marketing

Madison Area Technical College
Madison, WI
05-2003

Skills

  • Multi-Location Operations Leadership
  • Operational Efficiency
  • Financial Performance & Budget Oversight
  • Supply chain management
  • Process Optimization & Cost Control
  • Staff Development & Performance Management
  • Client Relationship Management
  • Project planning with Strategic planning

Accomplishments

  • Increased company revenue by 25% in the first year through operational improvements and targeted marketing.
  • Boosted membership enrollments by 88% within 12 months.
  • Reduced costs by negotiating vendor pricing for equipment and supplies.
  • Successfully led 5 store openings, a merger, and ownership transition.

Timeline

Director of Operations / General Manager

Ecco Salon
09.2017 - Current

Regional Director

Adora LLC
01.2007 - 08.2017

Marketing/Sales Coordinator

Harley Davidson
01.2002 - 11.2006

Associate of Science - Marketing

Madison Area Technical College

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KELLY CAMPBELL