Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kelly Carroll

Holliston,MA

Summary

Dedicated and compassionate new graduate nurse with a strong foundation in patient care principles and a commitment to delivering high-quality care. Experienced in fast-paced environments as a restaurant server, demonstrating exceptional communication, problem-solving, and time management skills. Adept at building rapport with diverse populations and managing multiple priorities effectively. Eager to apply transferable skills and clinical knowledge to provide safe, empathetic, and effective nursing care

Overview

15
15
years of professional experience
1
1
Certification

Work History

Server

Sycamore
Newton, MA
05.2016 - Current
  • Responsible for curating an exceptional guest experience through impeccable knowledge of all products and the ability to handle guest problems and complaints appropriately. Required the ability to remain calm under pressure and retain composure in all interactions with guests and collegues alike. Emphasis on fostering relationships with many established regulars, and creating new ones by providing friendly, informed, and seamless service. Expected to advocate for guests at all times, and work with kitchen, bar, and service staff to deliver an exceptional experience based upon the unique needs and expectations of each guest.

Captain Server/Floor Manager

Ten Tables
Cambridge, MA
03.2010 - 01.2016
  • Responsible for working closely with co-workers to provide precise, yet unpretentious service in a bustling location with an even mix of regulars and special occasion diners. As Captain, served as Manager on Duty three to four nights per week, with additional duties including: creating daily menus, booking reservations and seating plans, making staffing decisions for each shift, handling guest concerns and complaints, as well as end of shift paperwork, deposits, and locking up.

Education

Bachelor of Science - Nursing

University of Massachusetts, Boston
Boston, MA
12-2024

Bachelor of Arts - Ethics And Social And Political Philosophy

University of Massachusetts, Boston
Boston, MA
12-2009

Skills

  • Communication
  • Time Management
  • Customer Service
  • Teamwork
  • Leadership
  • Dependability

Certification

  • BLS certified

References

References available upon request.

Timeline

Server

Sycamore
05.2016 - Current

Captain Server/Floor Manager

Ten Tables
03.2010 - 01.2016

Bachelor of Science - Nursing

University of Massachusetts, Boston

Bachelor of Arts - Ethics And Social And Political Philosophy

University of Massachusetts, Boston

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Kelly Carroll