Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kelly Carroll

Massapequa Park,NY

Summary

Motivated and responsible college student with a strong extracurricular and academic record seeking employment to gain valuable work experience. Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles. Reliable babysitter with background in providing care and supervision to children of various ages. Experience includes meal preparation, light housekeeping, and organizing engaging activities. Strengths lie in ability to create safe, nurturing environments while maintaining structure and discipline. Proven ability to positively impact child development through educational play and compassionate interaction.

Overview

3
3
years of professional experience

Work History

Hostess

Trento
Farmingdale, USA
06.2024 - 08.2024
  • Greeted and seated guests promptly, ensuring an exceptional first impression and maintaining smooth flow of the dining area.
  • Managed reservations and waitlists using the restaurant's computer system to optimize table turnover and customer satisfaction.
  • Answered high-volume incoming calls, assisting with reservations, inquiries, and take-out orders.
  • Prepared and organized take-out orders, ensuring accuracy, timeliness, and attention to detail.
  • Provided exceptional customer service by addressing guest needs, resolving issues, and ensuring a positive dining experience.
  • Collaborated effectively with servers, kitchen staff, and management to ensure seamless restaurant operations.

Snack Bar and Hostess employee

Unqua Corinthian Yacht Club
Amityville, USA
06.2021 - 09.2023
  • Greet customers, take orders, handle inquiries/complaints
  • Prepare and assemble various snacks, and certain items on the menu
  • Use custom point-of-sale computer system to place orders and charge to members' accounts
  • Keep track of customer orders in fast-paced environment, and ensure are delivered to the correct customers
  • Clean countertops, tables, equipment, and utensils regularly
  • Restock supplies such a napkins, straws, condiments, and other items as needed
  • Worked all shifts, including opening/closing

Babysitting/Mother's Helper

Various Families
  • Provided attentive care for children ranging from infants to school-age, managing up to three children simultaneously.
  • Engaged children in age-appropriate activities, including playtime, educational games, and creative arts and crafts.
  • Assisted with household tasks such as meal preparation, light cleaning, and organizing, helping to maintain a safe and welcoming home environment.
  • Supported parents by managing routines such as bedtime, bath time, and mealtime with a focus on nurturing, patience, and communication.
  • Promoted positive behavior and conflict resolution, fostering social and emotional development in young children.
  • Maintained a safe, clean, and stimulating environment, always prioritizing the well-being and happiness of the children.

Education

University Degree - Psychology

University of Delaware
Newark
06.2027

High School -

Massapequa High School
Massapequa Park
06.2023

Skills

  • Excellent customer service abilities
  • Strong communication and interpersonal skills
  • Ability to work well in a team environment
  • Reliable and punctual
  • Organized and detail-oriented
  • Technologically savvy
  • Communication skills
  • Problem solving

Volunteer Experience

  • Wreaths Across America, 12/01/22
  • Participated in several Kickline clinics to teach/train younger students to dance
  • Worked at the pumpkin patch at Community United Methodist Church
  • Safe Halloween - Massapequa

Timeline

Hostess

Trento
06.2024 - 08.2024

Snack Bar and Hostess employee

Unqua Corinthian Yacht Club
06.2021 - 09.2023

Babysitting/Mother's Helper

Various Families

University Degree - Psychology

University of Delaware

High School -

Massapequa High School

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