KELLY CASTRO
Miami,FL
Summary
Dynamic and results-oriented professional with experience as a Sales Associate at Central Sporting Goods, Vineyard Vines, and a Summer Camp Counselor at Vida Church. Demonstrated leadership and effective communication while managing diverse groups and enhancing customer satisfaction. Skilled in critical thinking and time management, consistently achieving goals in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Retail Sales Associate
Vineyard Vines
Miami, Florida
11.2025 - 01.2026
- Provided exceptional customer service by assisting with product selection and inquiries.
- Resolved customer complaints professionally, contributing to a positive shopping experience.
- Processed transactions accurately using point-of-sale systems and cash handling techniques.
- Enhanced store appearance through strategic merchandising and impactful visual displays.
Sales Associate
Central Sporting Goods
Miami, FL
05.2021 - 12.2024
- Facilitated product sales by engaging with customers to understand their needs.
- Processed customer payments efficiently, ensuring accurate transactions.
- Addressed customer needs and inquiries, enhancing overall shopping experience.
- Restocked shelves and organized store layout to maintain a welcoming environment.
Summer Camp Counselor
Vida Church
Miami Lakes, FL
05.2024 - 06.2024
- Led and supervised group of children in daily camp activities, promoting safety, engagement, and positive behavior.
- Communicated effectively with campers, parents, and staff to maintain a supportive and organized environment.
- Resolved conflicts and provided emotional support to children, fostering an inclusive and respectful atmosphere.
- Coordinated with adult leaders to set up, run, and clean up events, ensuring smooth operations and effective teamwork.
- Managed time and multitasked in fast-paced, high-energy environment, maintaining focus on camper needs and activity flow.
Education
Psychology -
Florida International University (FIU)
Miami, FL01-2029
High School Diploma -
Doral Academy Preparatory School (DACHS)
Miami, FL01-2025
Skills
- Critical Thinking
- Time Management
- Leadership
- Customer Service
- Multi-tasking
- Effective Communication
Certification
- Certified in Adobe Photoshop
- Certified in Adobe Illustrator
Awards
- National Honor Society
- Green Club
- Key Club
Languages
English
Professional
Spanish
Professional
Timeline
Retail Sales Associate
Vineyard Vines
11.2025 - 01.2026
Summer Camp Counselor
Vida Church
05.2024 - 06.2024
Sales Associate
Central Sporting Goods
05.2021 - 12.2024
Psychology -
Florida International University (FIU)
High School Diploma -
Doral Academy Preparatory School (DACHS)