Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Child

Phelan,CA

Summary

Dynamic cosmetologist with a proven track record at Earl Knight Salon and Parlor, specializing in innovative styling techniques and personalized consultations. Adept in fostering client loyalty through exceptional social skills and active listening. Committed to maintaining high standards of cleanliness and training junior staff to enhance service quality.

Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

10
10
years of professional experience

Work History

Cosmetologist

Earl Knight Salon and Parlor
01.2019 - Current
  • Provided customized hair and skin care consultations to enhance client satisfaction and loyalty.
  • Developed and executed innovative styling techniques, ensuring current trends aligned with client preferences.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Trained junior cosmetologists in advanced techniques and salon protocols, fostering professional growth.

Assistant Manager

The Ranch Steakhouse
12.2022 - 03.2024
  • Assisted in daily operations, ensuring smooth service flow and optimal guest satisfaction.
  • Coordinated staff schedules to enhance productivity and maintain adequate coverage during peak hours.
  • Trained new team members on menu offerings and customer service protocols to ensure consistency.
  • Monitored inventory levels, placing orders to prevent shortages and manage costs effectively.
  • Bartender and waitressed as well

Bartender Shift Manager

The Ranch Steakhouse
01.2022 - 03.2024
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored new bartenders, promoting efficient service and customer satisfaction.
  • Developed cocktail menus, incorporating seasonal ingredients to enhance guest experience.
  • Managed inventory control, optimizing stock levels and reducing waste through effective ordering processes.
  • Resolved customer complaints promptly, maintaining high standards of service and satisfaction.

Cashier/Line Cook

My Hero Subs
04.2020 - 06.2022
  • Trained new staff on cash handling procedures and customer interaction standards.
  • Collaborated with team members to optimize workflow during peak hours.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining accurate cash drawer balances throughout shifts.

Cook/Rental Agent

Mountain High Ski Resort
10.2015 - 02.2018
  • Prepared diverse menu items adhering to food safety and sanitation standards.
  • Supervised kitchen staff, ensuring efficient workflow and adherence to recipes.
  • Coordinated inventory management, ensuring adequate stock levels of ingredients and supplies.
  • Collaborated with front-of-house staff to optimize service flow during peak hours.

Education

Cosmetology License -

Above The Rest Academy
Ontario, CA

Chaparral High School
Phelan, CA
03-2022

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • American sign language
  • CPR certified
  • ABC/Food handles certified

Timeline

Assistant Manager

The Ranch Steakhouse
12.2022 - 03.2024

Bartender Shift Manager

The Ranch Steakhouse
01.2022 - 03.2024

Cashier/Line Cook

My Hero Subs
04.2020 - 06.2022

Cosmetologist

Earl Knight Salon and Parlor
01.2019 - Current

Cook/Rental Agent

Mountain High Ski Resort
10.2015 - 02.2018

Cosmetology License -

Above The Rest Academy

Chaparral High School

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