Kelly Clark
Summary
Forward-thinking professional offering 17 years of experience working in fast-paced kitchens and bus rooms. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven at training skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier
Post Office
12.2015 - Current
- Maintained records on customers with mail forwarding and change of address requests.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Delivered mail and packages to customers on prescribed route while processing stamp purchases in field.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Handled accurate cash payments for postage and incurred fees.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Certified Trainer
Kings Family Restaurant
09.1999 - 07.2016
- Provided coaching and mentoring to employees.
- Educated new hires on proper use of products and systems.
- Trained new members of the back of the house service team.
- Trained and mentored new personnel hired to fulfill various roles.
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site.
Education
No Degree -
Indiana University of Pennsylvania
Indiana, PASkills
- Prioritization
- Load Balancing
- Observation
- Task Prioritization
- Dishwasher, Slicer, Hobart, Stove, Convection oven operations
- Analytical and Critical Thinking
- Dependable and Responsible
- Excellent Communication
- Multitasking
- Active Listening
- Attention to Detail
- Problem Resolution
- Teamwork and Collaboration
Certification
- Certified as a Kings Certified Trainer, Kings Family Restaurant - 1999-2016
Timeline
Rural Mail Carrier
Post Office
12.2015 - Current
Certified Trainer
Kings Family Restaurant
09.1999 - 07.2016
No Degree -
Indiana University of Pennsylvania
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