Kelly Conner
FITCHBURG,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Server
The Gables Assisted Living
Fitchburg, MA
05.2026 - Current
- Delivered exceptional dining experiences to residents, ensuring satisfaction and comfort.
- Collaborated with kitchen staff to coordinate timely meal service and accommodate dietary needs.
- Maintained cleanliness and organization of dining areas, adhering to health standards.
- Developed relationships with residents, fostering a welcoming and supportive community atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening ensuring the dining area was prepared for seamless service
- Bussed and reset tables to keep dining room and work areas clean.
Registered Medical Assistant
Umass Memorial Medical Group
Leominster, MA
04.2011 - Current
- Recorded vital signs and medical history for patients each shift.
- Prepared laboratory specimens for analysis and organized lab results.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Maintained accurate and organized medical records in compliance with privacy and security regulations.
- Operated and maintained a variety of medical equipment to ensure proper functioning and availability for patient care.
- Assisted healthcare providers with exams by preparing examination rooms, positioning patients, and obtaining necessary supplies.
- Performed clinical procedures such as wound dressing, administration of medications, and specimen collection.
- Conducted comprehensive patient assessments to evaluate physical, emotional, and mental health status.
- Sterilized and prepared surgical instruments for procedures.
- Assisted healthcare provider with procedures.
Store Manager
Blockbuster Video
Gardner, MA
04.1996 - 04.2009
- Trained new staff members in company policies, procedures, and best practices.
- Implemented loss prevention techniques to mitigate risk and ensure a safe work environment.
- Provided exceptional customer service by resolving inquiries, addressing concerns, and ensuring customer satisfaction.
- Implemented effective sales strategies to drive revenue and achieve sales targets.
- Managed inventory levels and implemented efficient inventory management practices.
- Executed visual merchandising strategies to create visually appealing product displays and enhance the overall shopping experience.
- Achieved consistent promotion and recognition for store performance.
- Identified opportunities for cost savings through waste reduction initiatives.
Education
Medical Assistant Certification -
Rome Learning Institute Health Training Center
Worcester, MA04.2010
Skills
- Privacy and Confidentiality
- Medical Records Management
- Regulatory Compliance
- Vital Sign Monitoring
- Inventory Management
- Medical Terminology
- HIPAA Compliance
- Patient Flow Management
- Data Entry
- Electronic Medical Records
- Direct Patient Care
- Stocking Supplies
- Proper Sterilization Techniques
- Respiratory Equipment Training
- Store Merchandising
- Customer Service Management
- Retail Inventory Management
- Shift Scheduling
- Customer Relations
- Training and Mentoring
- Sales Professional
- Multitasking and Organization
- Accurate Cash Handling
- Bank and Safe Deposits
- Store Opening and Closing Procedures
- Customer Service
Timeline
Server
The Gables Assisted Living
05.2026 - Current
Registered Medical Assistant
Umass Memorial Medical Group
04.2011 - Current
Store Manager
Blockbuster Video
04.1996 - 04.2009
Medical Assistant Certification -
Rome Learning Institute Health Training Center