Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Crawford

Wichita,KS

Summary

Highly motivated and committed with proven history of great performances at individual and team levels. Multitasks and prioritizes workloads with little or no supervision. Detail oriented and driven by a dedication to do my best for not only my employer but also myself! I take pride in what I do and am a dependable asset to my team.

Overview

25
25
years of professional experience

Work History

Registered Medical Assistant

Mid Kansas Ear, Nose & Throat
06.2005 - Current
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and work place policies.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Taught patients about medications, procedures, and care plan instructions with professionalism.
  • Documented conversations with patients and helped resolve any issues they may have had.
  • Assisted other staff members to come up with the best resolution possible for patient care.
  • Performed allergy testing on patients aged 5 and up, developed formulary's based on patient testing results, compounded serum extract with precise measurements, administered shots and documented all information necessary in charts.
  • Maintain positivity, professionalism and confidentiality at all times while working with patients.

CNA

Select Specialty Hospital
04.2002 - 06.2005
  • Provided professional services and support in an acute working environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Provided multiple levels of care for acute patients.
  • Assisted our wound nurse in wound care, changing dressings, measuring wounds, documenting progress/regression.
  • Trained to work with the unit Pharmacist and assisted her in pharmaceuticals.
  • Maintained professionalism and confidentiality at all times.

CNA

Via Christi Hospital
04.1999 - 02.2002
  • Excellent communication skills, both verbal and written.
  • Proved successful working habits within a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Worked as part of a team that was highly trained to adapt to all levels of triage within the hospital at any given time.
  • Extensive charting with attention to details.
  • The ability to interact with fellow team members to provide the best care possible.
  • Reporting to higher levels of authority detailed information regarding complicated cases.
  • Documenting information in detail to best describe patient interaction.

Education

High School Diploma -

Wichita South High School
Wichita, Ks
05.1995

Skills

Strong work ethic with great attention to detail

Ability to multi-task in a fast paced environment

Ability to be professional and confidential

20 years of documenting pertinent details based on information provided and assessments made

Experience in customer service and communicating with higher levels of management while maintaining a professional attitude

20 years of handling complex situations and problem solving to get the best outcome possible while making sure office policies are followed

Timeline

Registered Medical Assistant

Mid Kansas Ear, Nose & Throat
06.2005 - Current

CNA

Select Specialty Hospital
04.2002 - 06.2005

CNA

Via Christi Hospital
04.1999 - 02.2002

High School Diploma -

Wichita South High School

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Kelly Crawford