Kelly Delgado
New Port Richey,FL
Summary
Patient casino professional striving to represent establishment with friendly and professional demeanor to playing public. Skilled in cash handling and customer service. Hardworking and independent worker with exceptionally strong eye for detail and unprecedented networking skills with workers and patrons.
Overview
5
5
years of professional experience
Work History
Casino Runner
El Villaggio
12.2019 - 10.2021
- Supported floor operations by cashing out clientele, and counting register at beginning and ending of shifts.
- Interact with customers to provide for wants and needs, including helping customers feel comfortable in their environment, providing assistance with moving from one machine to another, providing food ,and drink, and helping customers to their vehicles.
- Enforced game rules and casino policies fairly to maintain betting standards.
Customer Service Representative
Pipsqueaks Pets
07.2018 - 08.2019
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided care for animals, including feeding, cleaning, and interaction
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
Secretary
Omar's Auto
06.2016 - 06.2016
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Education
High School Diploma -
Belleview High School
Belleview, FL05.2019
Skills
- Currency Exchange
- Customer Satisfaction
- Food and Beverage Handling
- Maintain Rules
Timeline
Casino Runner
El Villaggio
12.2019 - 10.2021
Customer Service Representative
Pipsqueaks Pets
07.2018 - 08.2019
Secretary
Omar's Auto
06.2016 - 06.2016
High School Diploma -
Belleview High School
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