Kelly Denby
Dallas,TX
Summary
Knowledgeable Locksmith with solid communication, planning and time management skills. Maintaining inventories, working quickly and adhering to security standards. Offering 8 years of experience cutting keys, replacing worn parts and performing key generation. Experienced installation and repair professional specializing in different types of locks and associated hardware. Adept at responding quickly to repair calls and completing high-quality work. Organized and detail-oriented with a solid work ethic. Skilled at rekeying locks, duplicating keys and repairing hardware. Strong knowledge of industry innovations in security and hardware upgrades. Committed to providing timely and efficient service at all hours.
Overview
14
14
years of professional experience
Work History
Automotive Locksmith
Elite Recovery LLC
06.2017 - Current
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Used key cutting machines to duplicate or cut new keys.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Expertise in Lishi lock picking, ignition repair and removal.
- Cutting and programming standard and high security keys for most newer vehicles to date.
- Expertise in All keys lost, key addition, & key cloning situations
Tow Truck Driver
Elite Recovery LLC
07.2014 - 07.2017
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
Supervisor of Operations
Pro Trailer Repair
06.2010 - 07.2014
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Education
High School Diploma - Autobody Repair
Mesquite High School
Mesquite, TX05.1999
Skills
- Automotive Locksmithing
- Broken Key Extraction
- Master Keying Expertise
- Operating equipment
- Maintaining inventory
- Lock Repair
- Keyless entry systems
- Lock code generation
- Lock picking mastery
- Problem-Solving
- Time Management
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
Timeline
Automotive Locksmith
Elite Recovery LLC
06.2017 - Current
Tow Truck Driver
Elite Recovery LLC
07.2014 - 07.2017
Supervisor of Operations
Pro Trailer Repair
06.2010 - 07.2014
High School Diploma - Autobody Repair
Mesquite High School
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