Ryan Golden
Cape May
Summary
Automotive locksmith with expertise in key cutting, lock diagnostics, and transponder programming. Demonstrated success in educating clients on lock maintenance, resulting in increased customer satisfaction and improved security measures.
Overview
7
7
years of professional experience
Work History
Automotive Locksmith
Dent Wizard
Bordentown
11.2024 - Current
- Operated key cutting machines to create and duplicate keys with precision, ensuring customer satisfaction.
- Diagnosed lock issues and recommended effective repair solutions.
- Maintained tools and equipment to ensure reliability and performance, minimizing downtime during service.
- Programmed transponder keys for vehicles using specialized diagnostic tools.
- Collaborated with team members to streamline service processes, improving overall workflow.
- Educated clients on proper lock maintenance techniques to prolong lifespan.
- Scheduled appointments and managed service requests efficiently.
- Provided cost estimates for labor associated with lock installations.
Automotive Locksmith
Keystone Lock company
Langhorne
02.2019 - 08.2024
- Programmed transponder keys for vehicles using specialized diagnostic tools.
- Operated key cutting machines, producing precise replacement keys to meet customer needs.
- Diagnosed lock issues, recommending effective repair solutions to restore functionality and security.
- Educated clients on lock maintenance techniques, enhancing longevity and reliability of their locking systems.
- Utilized various hand tools, including screwdrivers, pliers, and wrenches, for tasks.
- Maintained tools and equipment for optimal performance during operations.
- Scheduled appointments and managed service requests efficiently.
- Collaborated with team members to boost service efficiency and client satisfaction.
Education
Some College (No Degree) - Nutrition
Bucks County Community College
Newtown, PASkills
- Automotive locksmithing techniques
- Key cutting and duplication
- Lock diagnostics and repair
- Lock picking and opening methods
- Emergency lockout resolution
- Broken key extraction services
- Transponder programming
- Vehicle security systems
- Keyless entry systems expertise
- Ordering and installing hardware
- Locksmithing tools proficiency
- Tool maintenance and operation
- Inventory management
- Problem solving and decision-making
- Attention to detail
- Task prioritization and multitasking abilities
- Adaptability and flexibility in service delivery
- Service scheduling and appointment management
- Client education strategies
- Effective communication skills
- Client service
- Professional demeanor in client interactions
Timeline
Automotive Locksmith
Dent Wizard
11.2024 - Current
Automotive Locksmith
Keystone Lock company
02.2019 - 08.2024
Some College (No Degree) - Nutrition
Bucks County Community College