Summary
Skills
Work History
Timeline
REFERENCES
Overview

Kelly Derewenko

Miami,FL

Summary

Hardworking Cocktail Server who goes above and beyond to create unforgettable guest experiences. Well-versed in managing high volume atmospheres, while maintaining a positive attitude and great sense of enthusiasm. Proven ability to take initiative in completing projects with exceptional quality and attention to detail.

Skills

  • Cocktail Server (10 years)
  • Store management (10 years)
  • Organized and Efficient
  • Courteous and Professional Demeanor
  • Thrives in Fast-Paced Environment
  • Quick Problem Solver
  • Order Accuracy and Delivery
  • Maximizing profitability
  • Unsurpassed work ethic

Work History

VIP Cocktail Server/VIP Bottle Server

MODE Downtown Miami
Miami, FL
01.2024 - Current
  • Welcoming and seating guests with a friendly and professional approach
  • Explaining craftsmanship behind our handmade cocktails and making recommendations when needed
  • Collaborating with coworkers serving high-end VIP clients with bottle service
  • Communicating with bar backs to ensure tables are set with ice, glassware, and mixers before guests arrive
  • Processing payments, pouring shots, mixed drinks, and mixing cocktails upon request.

Cocktail Server

1-800-Lucky
Miami, FL
12.2020 - 12.2023
  • Maintained and organized a clean, fully stocked bar area
  • Displayed enthusiasm and promoted excellent service to customers
  • Followed all safety and sanitation policies when handling beverages to uphold proper health standards
  • Adhered to alcohol policy procedures and complied with local and state laws.

Customer Support Manager - Major Accounts

KYBOE
Boca Raton, FL
02.2015 - 11.2020
  • Supported chain stores including Saks Fifth Avenue, Nordstrom, Lord & Taylor and Hudson Bay (Canada)
  • Worked with store buyers on restocking orders and stock rotation
  • Coordinated with in-store display personnel on product placement in Fashion Watch sections
  • Assisted with wind down of business due to COVID.

Vacation Property Manager

Miami Habitat
Miami Beach, FL
01.2013 - 02.2015
  • Conducted regular inspections of properties for both interior and exterior damage
  • Coordinated with janitorial and engineering staff to ensure properties were well maintained
  • Promptly dealt with issues and requests to promote positive experience for guest satisfaction.

Cocktail Server

ECCO Lounge
Miami, FL
01.2011 - 01.2013
  • Displayed enthusiasm and provided excellent customer service
  • Communicated with guests to record orders and assess needs
  • Used POS system to enter orders, process payments and issue receipts.

Server

Tantra Restaurant & Lounge
Miami Beach, FL
01.2010 - 01.2011
  • Maintained thorough menu knowledge to sufficiently answer questions and provide recommendations
  • Upsold high-profit items such as appetizers and mixed drinks to increase sales
  • Served food and beverages promptly with focused attention to customer needs.

Store Manager

Christian Dior
North Miami Beach, FL
06.2005 - 01.2009
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Optimized store displays and appearance via strategic merchandising
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction.

Department Manager

Nordstrom
Miami, FL
10.1994 - 05.2005
  • Established and maintained communication between customers and Regional Buyers to fulfill specific needs of designer industry
  • Responsible for selling cost, profitability and productivity
  • In charge of planning and executing promotional events to create excitement and maximize volume
  • Earned honors as 'Department Manager of the Year', resulting in promotion to relocate and opened the first Nordstrom in South Florida
  • Worked in group efforts to interview, hire and train all associates for both selling and support positions
  • Implemented and orchestrated quarterly inventory plans for entire store
  • Developed many associates to leadership positions and quickly became Manager of Training for all departments in store.

Timeline

VIP Cocktail Server/VIP Bottle Server - MODE Downtown Miami
01.2024 - Current
Cocktail Server - 1-800-Lucky
12.2020 - 12.2023
Customer Support Manager - Major Accounts - KYBOE
02.2015 - 11.2020
Vacation Property Manager - Miami Habitat
01.2013 - 02.2015
Cocktail Server - ECCO Lounge
01.2011 - 01.2013
Server - Tantra Restaurant & Lounge
01.2010 - 01.2011
Store Manager - Christian Dior
06.2005 - 01.2009
Department Manager - Nordstrom
10.1994 - 05.2005

REFERENCES

  • REFERENCES AVAILABLE UPON REQUEST

Overview

29
29
years of professional experience

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Kelly Derewenko