Kelly Dillon
Danville,IL
Summary
Proven leader in operational efficiency and warehouse operations, I significantly enhanced distribution processes at USPS, leading to streamlined order fulfillment and a safer work environment. Skilled in shipping and receiving, my approach combines strong team leadership with a focus on continuous improvement, achieving increased output by over 20% without compromising quality. Dedicated Supervisor with over 8 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity. Hardworking Distribution Manager with 8 years of experience planning and managing movement of goods in supply chains. Adept in evaluating business objectives to chart out best course of action.
Overview
20
20
years of professional experience
Work History
SDO/Supervisor of Distribution Operations
USPS
Champaign IL
10.2014 - Current
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
- Reduced order processing time through effective supervision of team members and workflow optimization.
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
- Collaborated with other departments to develop and implement process improvements for better coordination and smoother operations.
- Fostered a culture of continuous improvement within the team by encouraging open feedback and innovative problem-solving approaches.
- Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
Stay at Home Mom
Me
Danville, IL
04.2013 - 10.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Powder Coat Painter
ESTADD Stamping
Danville, IL
06.2011 - 04.2013
- Prepared surfaces for painting by sandblasting, masking, or other pre-treatment methods, ensuring optimal adhesion of coatings.
- Achieved a high-quality finish on products by applying powder coating using electrostatic spray guns.
- Prepared parts for coating and followed all procedures regarding powder coating application.
- Worked closely with supervisors to address any issues related to job orders or project specifications, ensuring clear communication throughout the production process.
- Identified issues with paint viscosity and flow before projects were negatively affected.
- Performed quality inspections on completed pieces, identifying any defects or inconsistencies in the finish.
- Completed routine maintenance on painting equipment to ensure optimal functionality and prevent breakdowns or delays in production.
- Checked parts to verify attachment of correct identification.
- Maintained clean work environment by regularly cleaning and inspecting equipment, preventing potential contamination issues.
- Ensured proper disposal of waste materials according to environmental regulations, contributing to the company''s commitment to sustainability.
- Enhanced production efficiency by maintaining proper equipment settings and adjusting application techniques as needed.
Production Support Team Lead
Thyseen Krupp
Danville, IL
05.2006 - 06.2011
- Led process improvement initiatives, resulting in increased output without sacrificing quality standards.
- Enhanced production efficiency by streamlining processes and implementing new technologies.
- Developed standard operating procedures for the team, improving overall consistency and quality of work.
- Increased team productivity through regular training sessions and performance evaluations.
- Delivered consistent product quality by closely monitoring manufacturing processes and conducting regular audits.
Cashier
County Market
Danville, IL
07.2004 - 05.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
DHS
Danville, IL05.1997
Skills
- Shipping and receiving
- Warehouse Operations
- Operational Efficiency
- Order Fulfillment
Timeline
SDO/Supervisor of Distribution Operations
USPS
10.2014 - Current
Stay at Home Mom
Me
04.2013 - 10.2014
Powder Coat Painter
ESTADD Stamping
06.2011 - 04.2013
Production Support Team Lead
Thyseen Krupp
05.2006 - 06.2011
Cashier
County Market
07.2004 - 05.2006
High School Diploma -
DHS