Kelly Donahue
Katy,TX
Summary
Cultivated trusted partnerships with agency ownership and executive stakeholders, optimizing underwriting appetite and expanding market share through data-driven consulting and performance analytics.
Overview
6
6
years of professional experience
Work History
Business Developer – National Accounts
GEICO
02.2024 - Current
- Pioneered the integration of the Business Developer role within the National Accounts organization, designing the operational framework and standard playbook now used department-wide.
- Own and manage a full statewide territory (Ohio), supporting independent agencies operating within complex, multi-location account structures through high-volume virtual engagement.
- Serve as a strategic advisor by translating enterprise-level performance data into actionable growth strategies aligned with national objectives and local market dynamics.
- Drive product preference and premium growth through insights on underwriting appetite, competitive positioning, and pipeline optimization.
- Partner cross-functionally with underwriting, product, and corporate leadership to ensure consistent execution of national initiatives.
Claims Adjuster
GEICO
03.2022 - 02.2024
- Evaluated insurance claims to determine coverage, liability, and settlement exposure in compliance with policy provisions and regulations.
- Conducted interviews with claimants, witnesses, and involved parties to ensure accurate resolution.
- Explained claims processes, policy coverage, and settlement options to policyholders.
Owner / Operator
Katy Lawn Sharks LLC
01.2020 - 10.2022
- Directed day-to-day business operations, including employee management, scheduling, and customer relationships.
- Maintained strong financial performance through forecasting, budgeting, and cost control.
- Identified and executed growth opportunities by adapting to changing market conditions.
Education
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Bellevue University
Bellevue, NebraskaSkills
- Spearheaded development of business developer role within national accounts
- Oversaw virtual territory management to optimize resource allocation and enhance operational efficiency
- Executed B2B sales strategies to drive revenue growth
- Executed data-driven performance consulting strategies to enhance organizational efficiency
- Assisted teams in collaborating effectively across departments to achieve project goals Helped coordinate efforts among various groups to streamline processes Supported communication between teams to enhance alignment on objectives
- Assisted in developing underwriting strategies to enhance efficiency Supported pipeline optimization efforts to streamline processes Collaborated with teams to identify areas for improvement
Timeline
Business Developer – National Accounts
GEICO
02.2024 - Current
Claims Adjuster
GEICO
03.2022 - 02.2024
Owner / Operator
Katy Lawn Sharks LLC
01.2020 - 10.2022
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Bellevue University