Summary
Overview
Work History
Education
Skills
Timeline
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Kelly E Lee

Manitowoc,WI

Summary

Dynamic entrepreneur and former IT Manager at All City Communications, skilled in database management and project leadership. Successfully founded Root Pursuit, enhancing resources for genealogists. Proven ability in technical writing and marketing strategies, leveraging creativity and analytical skills to drive impactful results. Passionate about technology and innovation in diverse environments.

Overview

18
18
years of professional experience

Work History

Entrepreneur & Freelance Professional

Self-Employed
Manitowoc, Wisconsin
12.2015 - Current
  • Founder and designer of Root Pursuit (root-pursuit.com), a Wordpress website dedicated to providing resources for genealogists and creatives
  • The website relies on content management, e-commerce portals, and a business directory.
  • YouTube Channel Creator with over 850 videos of tutorials and marketing content.

IT Manager

All City Communications
Green Bay, Wisconsin
05.2017 - 01.2020
  • Manage technology and telecommunications systems for answering service call center
  • Duties includes database management, SQL queries and updates, programming database interface for operators, manage programmer employee, manage all technology related projects and roll-outs of software and updates, network administration and outsourcing, VOIP and call center phone system including PBX and PRI systems

Sales & Marketing Coordinator

M-B Companies, Inc.
Chilton, Wisconsin
08.2014 - 02.2016
  • Process improvement for sales administrative tasks, graphics design, technical writing, ISO documentation, and marketing strategies, SharePoint Administration and analytics

PC & Communications Support Technician

M-B Companies, Inc.
Chilton, Wisconsin
07.2010 - 08.2014
  • Computer repair, technical support of 200 employees, network administration, troubleshooting, cost-benefit analysis for IT projects, and printer repair

Librarian

New Holstein Public Library
New Holstein, Wisconsin
06.2007 - 09.2010
  • Conducted duties related to all aspects of circulation, copy-cataloging, interlibrary loan, multi-media coordination, computer maintenance, and library technology programming

Education

Post-Baccalaureate Certificate - Instructional Design and Technology

Walden University
01.2013

Bachelor of Science - Information Science and Technology

University of Wisconsin – Milwaukee
01.2011

Skills

  • Database Management
  • Epicor ERP
  • Crystal Reports
  • SQL
  • SharePoint
  • HTML
  • JavaScript
  • Magento E-Commerce
  • WordPress
  • Adobe Creative Suite
  • Windows 10
  • MS Office Suite
  • Computer Repair
  • CAT5e cabling
  • Active Directory
  • Windows Server 2012

Timeline

IT Manager

All City Communications
05.2017 - 01.2020

Entrepreneur & Freelance Professional

Self-Employed
12.2015 - Current

Sales & Marketing Coordinator

M-B Companies, Inc.
08.2014 - 02.2016

PC & Communications Support Technician

M-B Companies, Inc.
07.2010 - 08.2014

Librarian

New Holstein Public Library
06.2007 - 09.2010

Post-Baccalaureate Certificate - Instructional Design and Technology

Walden University

Bachelor of Science - Information Science and Technology

University of Wisconsin – Milwaukee
Kelly E Lee