Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Kelly Faez

Humble,TX

Summary

Offering strong interpersonal skills and commitment to creating positive atmosphere, eager to learn and grow within dynamic environment. Brings foundational understanding of customer service and ability to quickly master new skills. Ready to use and develop excellent communication and organization skills in any position/role.

Overview

2
2
years of professional experience

Work History

Barista Shift Lead

Dutch Bros
09.2023 - Current
  • Assisted in daily operations, ensuring efficient service during peak hours.
  • Prepared a variety of beverages, maintaining high quality and consistency.
  • Trained new team members on standard operating procedures and customer service techniques.
  • Maintained cleanliness and organization of workstations, enhancing overall efficiency.
  • Provided exceptional customer service, resolving issues to enhance guest satisfaction.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.

Education

GED -

San Jacinto College
Houston, TX
05-2023

High School Diploma -

North Shore Senior High School
Houston, TX
06-2022

Skills

  • Cash handling proficiency
  • Problem Solving
  • Time Management
  • Leadership Excellence
  • Attention to Detail
  • Critical Thinking
  • Barista training
  • Cleanliness standards
  • Opening and closing procedures
  • POS system operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Reading
  • Watching Movies and TV Shows
  • Music
  • Gardening
  • Animal Care
  • Road Trips

Timeline

Barista Shift Lead

Dutch Bros
09.2023 - Current

GED -

San Jacinto College

High School Diploma -

North Shore Senior High School

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