Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kelly Feuerstein

Lancaster,New York

Summary

Respectable leader, eager to utilize time management and organizational skills across diverse settings. Highly-motivated individual with desire to take on new challenges and excel in performance in the workplace. Planning to further build an interdisciplinary knowledge in biology and chemistry in order to contribute to the enhancement of personal human health. Ready to committ to a dynamic team and make a positive impact while delivering outstanding patient care.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

STARBUCKS COFFEE COMPANY
Buffalo, NY
04.2017 - Current
  • Handled and resolved customer concerns with professionalism and tact to drive customer satisfaction and repeat business
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment
  • Analyzed financial performance and sales data to identify trends in order to adjust purchasing decisions and labor costs accordingly
  • Provided performance based feedback and set challenging goals for staff to develop in their role
  • Led inventory management, ordering supplies and managing stock levels to minimize waste

Barista Shift Lead

Tim Hortons Cafe and Bake Shop
Lancaster, New York
05.2013 - 03.2017
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Trained new hires in food handling and safety protocols to boost knowledge and performance
  • Maximized team productivity by expertly delegating tasks to the food production staff
  • Directed food preparation and cooking activities to meet health and safety standards

Education

Bachelor of Science - Biochemistry, Minor in Anthropology

Arizona State University
Tempe, AZ
08-2023

Skills

  • Communication
  • Problem Solving
  • Leadership
  • Time Management
  • Multitasking Abilities
  • Attention to Detail
  • Proficient in Microsoft Office Suite
  • First Aid/CPR

Affiliations

  • Dean's List, Spring 2022
  • Dean's List, Fall 2021
  • Dean's List, Fall 2020
  • Dean's List, Fall 2019

Timeline

Assistant Store Manager

STARBUCKS COFFEE COMPANY
04.2017 - Current

Barista Shift Lead

Tim Hortons Cafe and Bake Shop
05.2013 - 03.2017

Bachelor of Science - Biochemistry, Minor in Anthropology

Arizona State University

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Kelly Feuerstein