Hi, I’m
Kelly Finlay
Memphis,TN
Summary
Offering excellent communication and organizational skills, ready to excel in fast-paced legal environment and eager to learn and develop. Brings strong research and analytical abilities essential for case preparation and legal documentation. Ready to use and develop administrative and technical skills in Virtual Legal Assistant role.
Overview
15
years of professional experience
2
Certification
Work History
Morgan and Morgan Law Firm
Pre-Suit Secretary
05.2024 - Current
Job overview
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Requested Medical Bills, Records, and Police Reports to support approximately 80 cases in a timely manner.
- Excelled at utilizing Salesforce Litify, Docusign, and Docufree to create and send ROI authorizations, and manage incoming mail.
- Maintained electronic filing systems and categorized documents.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Concorde Career Colleges
Massage Therapy Instructor
10.2023 - Current
Job overview
- Increased overall student satisfaction by providing personalized feedback on technique and progress during practical sessions for 9-11 students at a time.
- Evaluated student performance through written tests and practical assessments, providing constructive feedback for growth and improvement.
- Enhanced student learning by incorporating hands-on massage techniques and real-world scenarios into lessons.
- Assisted in development of effective assessment system, ensuring students received timely evaluations for skill improvement.
Counseling Resources of America
Freelance Hybrid Administrative Assistant
11.2021 - Current
Job overview
- Prepared monthly invoice for three separate therapists for State and Federal contracts.
- Prepared Federal contract for group therapy services.
- Acted as communication liaison between Tennessee Dept. of Corrections, client attorneys and therapists.
- Performed intakes and interviews virtually and in-person with new clients including preparing and explaining contracts and ROI forms.
- Received and tracked cash payments and waivers for over 300 clients.
- Elevated executive support services with timely preparation of presentation materials utilizing PowerPoint slideshows and informational handouts.
- Optimized time management for executives with diligent appointment scheduling to ensure punctuality to important commitments.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Advantage Freelance/Self-employed
Virtual Administrative Assistant
11.2021 - 06.2023
Job overview
- Prepared proposal for contract with Memphis Medical Consortium adhering to client parameters within assigned deadline.
- Rewrote, edited, and designed instructional book for soft skills class taught at Southwestern Community College.
- Researched topics and events to support supervisor's work agenda and projects.
- Designed PowerPoint presentations for Advanced Machining Class.
- Coached and assisted client with starting Industrial Consulting and Training.
Education
Southern Illinois University CarbondaleCarbondale, IL
Some College (No Degree) from Philosophy
Natural Health InstituteNashville, TN
Diploma from Massage Therapy
03.2011
Skills
- Problem-solving abilities
- Attention to Detail
- Internet Research
- Microsoft Office Suite
- Litify
- G-Suite
- Multitasking and organization
- Data entry
- Relationship management
- 60 wpm typing speed
- Fast learner
- Critical thinking
- Excellent communication
Certification
Death Doula
Pharmacy Technician
Licenses
Massage License TN #8919
Timeline
Pre-Suit Secretary
Morgan and Morgan Law Firm
05.2024 - Current
Massage Therapy Instructor
Concorde Career Colleges
10.2023 - Current
Freelance Hybrid Administrative Assistant
Counseling Resources of America
11.2021 - Current
Virtual Administrative Assistant
Advantage Freelance/Self-employed
11.2021 - 06.2023
Southern Illinois University Carbondale
Some College (No Degree) from Philosophy
Natural Health Institute
Diploma from Massage Therapy
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