Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Kelly Fitzsimmons

Kelly Fitzsimmons

Littleton

Summary

Results-driven Project Manager with extensive experience leading cross-functional teams and driving optimization and integration projects within the healthcare and recovery sectors. Skilled in managing full project lifecycles, from planning and execution to closing, with a focus on improving operational efficiency, ensuring compliance, and delivering impactful results. Proven ability to streamline processes, drive automation, and lead stakeholder engagements that result in cost savings, improved service delivery, and enhanced client outcomes. Experienced in facilitating recovery-focused mental health groups, managing clinic operations, and developing clinical policies that align with regulatory requirements. Adept at navigating complex challenges and delivering solutions that support both organizational growth and client well-being.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Project Manager, Optimizations & Integrations

Optum
06.2021 - Current
  • Managed full project lifecycle for confidential initiatives, including clinic closures, rebrands, mergers, and new clinic openings across multiple locations.
  • Automated the optimization project lifecycle by collaborating with the development team to automate tracking and reporting processes, reducing manual tracking by 95%
  • Developed and utilized key templates to ensure clear project scopes, deadlines, action items, and stakeholder engagement from start to finish.
  • Closed 32 optimization projects in 2024 with a 94% on-time delivery rate, staying within scope and budget, and meeting key performance metrics for all projects.
  • Boosted stakeholder engagement and accountability by creating a structured approach to project feedback through quarterly surveys and regular status updates.
  • Developed and streamlined the optimization playbook by incorporating feedback and process updates to reflect new procedures, including new location establishment actions and departmental changes.
  • Trained stakeholders (RVPs, delegates, project managers) on the new automation processes, ensuring a smooth transition to the new system and enhancing adoption by 100% of users.

Executive Manager

Optum
01.2020 - Current
  • Led a team of 12 clinicians and 2 administrative staff in managing day-to-day operations, ensuring compliance with JCAHO and California Department of Healthcare Services (DHCS) regulations.
  • Conducted quarterly and annual statistical analyses of client outcomes, which revealed an 84% reduction in extreme symptoms of depression, anxiety, and PTSD over a two-week treatment period, directly contributing to enhanced patient care outcomes.
  • Cultivated partnerships and reduced operational costs by developing a relationship with a local university, leading to the creation of a graduate student internship program. The program reduced annual administrative costs while enhancing operational workflow and providing learning opportunities for students.
  • Coordinated with third-party vendors on a website migration project, managing the transition across hosting platforms to improve the clinic’s digital infrastructure.
  • Streamlined clinic operations by rewriting and editing all clinical and operational policies, ensuring full compliance with industry standards and state regulations.

Group Facilitator

Summit Estate
01.2020 - Current
  • Facilitated 7-10 recovery-focused mental health groups weekly for individuals in detox, residential, PHP, IOP, and OP levels of care, tailoring group content to meet the specific needs of each client group.
  • Lead group discussions on a variety of topics, including addiction education, relapse prevention, recovery programs, and aligning values with behaviors, to support clients in developing coping strategies and a healthier mindset.
  • Successfully supported clients in transition, ensuring continuity of care between different levels of treatment (detox, residential, PHP, IOP, OP).

Education

Master of Arts - Industrial Psychology

Pepperdine University
Malibu, CA
05-2020

Bachelor of Science - Psychology

Arizona State University
Tempe, AZ
01.2017

Skills

  • Project Management
  • Project planning and development
  • Team Leadership
  • Change Management
  • Emotional Intelligence
  • SharePoint
  • Smartsheet
  • EMR (KIPU/Alleva/Pimsy)

Certification

Project Management Professional (PMP)

Project Management Institute Issued Jul 2024 · Expires Jul 2027

Credential ID 8280987

Interests

  • Painting, Crafting and DIY Projects
  • Yoga
  • Mindfulness Practices
  • Camping
  • Surfing

Timeline

Project Manager, Optimizations & Integrations

Optum
06.2021 - Current

Executive Manager

Optum
01.2020 - Current

Group Facilitator

Summit Estate
01.2020 - Current

Master of Arts - Industrial Psychology

Pepperdine University

Bachelor of Science - Psychology

Arizona State University

Similar Profiles

CREATE PROFILE
Kelly Fitzsimmons