Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Flynn

Lake Katrine,NY

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

16
16
years of professional experience

Work History

Catering Sales Manager

Longfellows Hotel, Restaurant and Conference Center
Saratoga Springs, NY
09.2018 - Current
  • Primary role was selling, organizing and communicating with clients for Special Events held on and off Longfellows property.
  • Events range from Social to Corporate.
  • Event sizes ranged from 15 – 750, including weddings.
  • Created BEO’s and contracts while using OPERA.
  • Along with selling private banquet space, I also handled wedding and corporate Room Blocks, within a 50 - unit hotel.
  • Responsible for collecting and processing payment for all private events assigned to me.

Sales Assistant

Mazzone Hospitality
Clifton Park, NY
03.2017 - 08.2018
  • Assisting in organizing events held at the Hilton Garden Inn ranging from corporate to social as well as weddings.
  • Processing payments, writing up contracts and communicating with clients to ensure successful events.
  • Created BEO’s and contracts using catering system Caterease.
  • Along with administrative responsibilities I also processed accounts receivable using MyFi for all catering functions.

Catering Coordinator

Sperry's Restaurant
Saratoga, NY
05.2015 - 10.2015
  • Organized catering events and large parties at on site restaurant.
  • Events ranged from wedding rehearsal dinners, pharmaceutical groups, and business dinners.
  • Party sizes ranged from 20-200 people.
  • Communicated and organized with clients to create BEOs for events and contracts.

Outlet Supervisor

Hilton Albany
Albany, NY
07.2013 - 06.2014
  • Oversee five outlets in the food and beverage department, occasionally stepping in as a banquet manager when necessary.
  • Responsible for daily operations including payroll, scheduling, hiring, disciplinary actions, and meeting Hilton Brand Standards and pillars.
  • Maintained staffing levels based upon union standards and business demands.

Food and Beverage Manager

Wiltwyck Golf Club
Kingston, NY
04.2009 - 06.2010
  • Responsible for managing staff, including hiring, and scheduling.
  • Oversee execution of daily activities and special club functions.
  • Maintained budget standards, by monitoring labor costs and inventory.
  • Execution of daily restaurant operations along with execution of banquet events.
  • Events ranged from golf outings, weddings, baby showers, business dinners and charity events.
  • Events ranged in sizes from 10-400 people.

Education

Some College (No Degree) - Sociology

University At Albany
Albany, NY

Skills

  • Attention to detail
  • Communication skills
  • Time management
  • Client retention strategies
  • New client acquisition
  • Strong negotiation skills
  • Contract development
  • Budgeting and expenditures
  • Event coordination
  • Creativity and innovation
  • Contract management
  • Inventory control

Timeline

Catering Sales Manager

Longfellows Hotel, Restaurant and Conference Center
09.2018 - Current

Sales Assistant

Mazzone Hospitality
03.2017 - 08.2018

Catering Coordinator

Sperry's Restaurant
05.2015 - 10.2015

Outlet Supervisor

Hilton Albany
07.2013 - 06.2014

Food and Beverage Manager

Wiltwyck Golf Club
04.2009 - 06.2010

Some College (No Degree) - Sociology

University At Albany