Kelly Fontaine
West Roxbury,MA
Overview
7
7
years of professional experience
Work History
Stylist
TriAngles Salon
Newton, Ma.
08.2011 - 01.2016
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Assistant
Salon Capri
Newton, Ma.
10.2009 - 07.2011
- Greeted guests in with friendliness and professionalism.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Sales Associate
Blachards
West Roxbury, MA
11.2008 - 08.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Elementary Education
Massachusetts Bay Community College
Wellesley Hills, MA05.2024
High School Diploma -
Another Course To College
Brighton, Ma06.2007
Skills
- Customer Consultation
- Relationship Building
- Excellent Communication
- Product Knowledge
- Product Merchandising
- Creative Thinking
Timeline
Stylist
TriAngles Salon
08.2011 - 01.2016
Assistant
Salon Capri
10.2009 - 07.2011
Sales Associate
Blachards
11.2008 - 08.2009
Associate of Arts - Elementary Education
Massachusetts Bay Community College
High School Diploma -
Another Course To College