Kelly Franzwa
Fountain City,WI
Summary
Highly organized professional with a strong background in client support and community collaboration. Experienced in guiding clients through job searches and enhancing employer relationships to create valuable opportunities.
Overview
17
17
years of professional experience
Work History
Employment Specialist
My Path
Winona, MN
12.2025 - Current
- Provide personalized employment counseling to clients, enhancing job search strategies.
- Assist in resume preparation and interview coaching, improving client confidence and readiness.
- Develop relationships with local employers to identify job openings and opportunities for clients.
- Assist clients with completing job applications and submitting resumes to improve interview chances.
- Establish strong relationships with local employers to match clients with suitable job opportunities.
- Provide ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Update client records to reflect personal information, qualifications and career aspirations.
- Work closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
- Provide clients with on-the-job training and employment related support to maintain and retain employment.
Program Director
Cardinal of Minnesota
Winona, MN
09.2008 - 11.2025
- Developed and implemented strategic program initiatives to enhance service delivery and client satisfaction.
- Led cross-functional teams to ensure alignment with organizational goals and compliance standards.
- Managed budgets, resource allocation, and funding proposals to optimize program effectiveness.
- Analyzed program performance metrics, identifying areas for improvement and implementing corrective actions.
- Oversaw staff recruitment, training, and development to build a high-performing team focused on mission objectives.
- Facilitated stakeholder meetings to gather feedback and drive continuous program enhancement initiatives.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
Education
No Degree - Medical Secretary
Minnesota State College Southeast
Winona, MNHigh School Diploma -
Winona Senior High School
Winona, MN06-2003
Skills
- Job development
- Employer outreach
- Community collaboration
- Training coordination
- CPR/First Aid Certified
- Mental Health First Aid Trained
- Case Management
- Developmental Disabilities Experience
- Google Suite
- Time Management
- Highly Organized
- Supervisory Experience
Timeline
Employment Specialist
My Path
12.2025 - Current
Program Director
Cardinal of Minnesota
09.2008 - 11.2025
No Degree - Medical Secretary
Minnesota State College Southeast
High School Diploma -
Winona Senior High School