David Gibbs
Corona ,CA
Summary
Dynamic FOH Manager with proven expertise in elevating guest experiences and streamlining operations, notably at PF Changs Restaurant. Skilled in conflict resolution and team building, I've enhanced staff performance and customer satisfaction. My approach to problem-solving and excellent communication has driven significant improvements in service quality and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
FOH Manager
PF Changs Restaurant
- Refined operational workflows and staff coordination for superior client experiences.
- Resolved customer complaints efficiently, ensuring swift issue resolution and brand image preservation.
- Conducted daily pre-shift meetings to update FOH staff on menu changes and promotions.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
FOH Manager
Kings Fish House
Corona
01.2018 - Current
Education
Associates - General Studies
Riverside Community College
Riverside 05.2016
Diploma - General Studies
Workman High
West Covina, CA05.2002
Skills
- Scheduling staff
- Marketing support
- Complaint handling
- Guest relations
- Promotions management
- Table management
- Hygiene standards
- Point of sale systems
- Promotional events
- Order accuracy
- Policy enforcement
- Vendor negotiation
- Conflict resolution
- Training and mentoring
- Team building
- Food safety compliance
- Staff management
- Task delegation
- Quality control
- Pre-shift walk-through
- Quality standards
- Employee scheduling
- POS system operations
- Hiring
- Performance evaluation
- Beverage program management
- Recruitment and hiring
- Problem-solving
- Time management
- Reliable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Active listening
Timeline
FOH Manager
Kings Fish House
01.2018 - Current
FOH Manager
PF Changs Restaurant
Associates - General Studies
Riverside Community College
Diploma - General Studies
Workman High