Kelly Gilbert
Corinth,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Relocation Consultant
The Ideal Move
Schenectday, NY
02.2018 - Current
- Created comprehensive relocation packages for clients.
- Organized, tracked and monitored all client relocations from start to finish.
- Provided detailed advice and assistance to clients on the relocation process.
- Identified areas of improvement in current processes to enhance efficiency or customer experience.
Project Manager
Gracecom Communications
Schenectady, NY
10.2015 - 02.2018
- Managed multiple projects with competing deadlines simultaneously.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Developed and maintained project plans, timelines, and budgets.
Bartender/Server
Ruby Tuesday Restaurant
Schenectady, NY
02.2008 - 10.2016
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted in setting up the bar for service shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
Education
Business Administration
Hudson Valley Community College
Troy, NYSkills
- Client Relationship Building
- Employee Relations
- Project Management
- Attention to Detail
- Memory retention
- Tableside Etiquette
- Beverage Preparation
Timeline
Relocation Consultant
The Ideal Move
02.2018 - Current
Project Manager
Gracecom Communications
10.2015 - 02.2018
Bartender/Server
Ruby Tuesday Restaurant
02.2008 - 10.2016
Business Administration
Hudson Valley Community College
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