Kelly Goddard
Newnan,GA
Summary
Experienced Registered Nurse with a strong background in oncology, clinical research, and patient coordination. Proven leadership in managing clinical support teams and optimizing care delivery.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager, Clinical Support Services
Sarah Cannon Research Institute
Nashville, TN
11.2024 - Current
- Provide oversight, leadership, and support of organizational processes to ensure the delivery of quality research in a compliant manner
- Meet with the leadership team as needed on strategies for process improvement and execute changes with the clinical support team
- Develop, maintain, and report out performance metrics and expectations to leadership regularly for the clinical support team
- Led cross-functional teams to develop and implement research protocols.
- Streamlined project management processes, enhancing overall operational efficiency.
Senior Referral Nurse Coordinator/Research
Sarah Cannon Research Institute
Nashville, TN
05.2016 - 11.2024
- Review medical records for new oncology patients, as well as those progressing or recurring, to identify potential trial options
- Communicate result of prescreening activities to oncology physician(s) and identified research team members
- Developed a workflow process for the new patient intake and referral team-collaborated the SCRIOP and Research
- Coordinated patient referrals to ensure timely access to clinical trials.
- Collaborated with multidisciplinary teams to optimize patient care pathways.
- Streamlined referral processes, enhancing operational efficiency and accuracy.
Staff RN
Tennessee Oncology
Nashville, TN
10.2014 - 05.2016
- Functions as a care coordinator, collaborating with other oncology providers and team members to provide required care as effectively as possible at all stages of illness from diagnosis to terminal.
- Administered medications and treatments in accordance with established protocols.
- Monitored patient vital signs and reported changes to the healthcare team.
- Educated patients on treatment plans and self-care procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Client Support Analyst I
HCA-Corporate
Nashville, TN
12.2013 - 10.2014
- Handled client support calls, documenting inquiries and resolutions.
- Built strong client relationships through effective problem-solving and communication.
- Provided specialized support and one-on-one client training.
- Facilitated effective communication between clients and technical teams to resolve issues promptly.
- Analyzed client feedback to identify trends, improving support processes and service delivery.
RN Circulator/Orthopedic Team
Centennial Medical Center
Nashville, TN
02.2012 - 12.2013
- Managed nursing care within the O.R., ensuring a safe environment.
- Assessed patient conditions and planned intraoperative care for optimal outcomes.
- Coordinated surgical procedures, ensuring optimal patient safety and workflow efficiency.
- Monitored patient vitals continuously during operations to detect potential complications swiftly.
- Reduced post-operative complications by ensuring proper sterile technique and maintaining a clean operating room environment.
- Improved patient outcomes through thorough pre-operative assessments and efficient coordination with the interdisciplinary team.
- Optimized operating room efficiency by anticipating needs of the surgical team and swiftly responding to any changes in procedure.
- Minimized surgery delays through meticulous preparation of equipment, instruments, and supplies needed for each specific operation.
- Collected, labeled, and transported specimens and delivered to lab for testing.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Louisville04-2023
Associate of Science - Nursing
Aquinas College
Nashville, TN01-2011
Bachelor of Arts - Sociology
University of Tennessee, Knoxville
Knoxville, TN01-2000
Skills
- Microsoft Office/Teams
- SmartSheet
- Team leadership
- Time management
- Decision-making
- Customer service
- Strategic planning
- Staff management
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
Accomplishments
- Achieved workflow efficiencies by introducing SmartSheet for patient care and team tasks.
Certification
- Registered Nurse License - 2012-present
- Basic Life Support-2012-present
Timeline
Manager, Clinical Support Services
Sarah Cannon Research Institute
11.2024 - Current
Senior Referral Nurse Coordinator/Research
Sarah Cannon Research Institute
05.2016 - 11.2024
Staff RN
Tennessee Oncology
10.2014 - 05.2016
Client Support Analyst I
HCA-Corporate
12.2013 - 10.2014
RN Circulator/Orthopedic Team
Centennial Medical Center
02.2012 - 12.2013
Bachelor of Science - Nursing
Galen College of Nursing
Associate of Science - Nursing
Aquinas College
Bachelor of Arts - Sociology
University of Tennessee, Knoxville
Professional Memberships
- ONS, Member, 2024-09-01
- American Nurses Association
- Georgia Nurses Association
Personal Information
- ID Type: Registered Nurse
- ID Number: RN290726
Awards
- Pearl Award Nominee, 2017-04-01
- Ribbon Award, 2018-01-01
- Ribbon Award, 2020-01-01
- Colleague of the Month, 2020-07-01