Summary
Overview
Work History
Education
Skills
Creative Writing, Aspiring Artist, Nature Enthusiast, Spiritual Seeker
Timeline
Generic

Kelly Goldkamp

Chapel Hill,NC

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Magnetic & Warm Personality that adds Joy and Positivity to People, Environments, & Interactions.

Overview

14
14
years of professional experience

Work History

Bartender & Server

Kipos Greek Taverna
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender & Bar Lead

Nikos
07.2024 - Current
  • Created new, delicious, balanced, inventive, and expertly crafted cocktails regularly and was a key player in producing new cocktails and seasonal cocktail menu updates and creations
  • Oversaw and Upgraded Bar Operations Protocols, developed organizational and cleaning standards/protocols/schedules
  • Placed Bar & Liquor Inventory Orders to ensure Bar was properly stocked for service needs
  • Served high customer volumes during special events, nights, and weekends, executing professional and friendly service for both bar guests and making and serving all alcohol and beverage orders for the entire restaurant during service
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Private Events Server

Calcasieu
09.2017 - 09.2018
  • Worked seamlessly as part of a team based operation where we worked together to ensure the successful production and handling of prebooked private dining events and parties
  • Setup and arranged spaces to accomodate specific event needs, including arranging table and seating arrangements as requested, preparing glassware/silverware/plates according to the specific coursing needs, and sometimes decorated according to hosts vision for a successful, personalized event
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place drink orders
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender & Server

Shaya
01.2015 - 08.2018
  • Performed as a Bartender on the opening team of the restaurant, helping to establish cocktail menus, workflow protocol, organization of bar space, and cleaning & operational protocols and schedules
  • Crafted cocktails, developed knowledge for expert sales of wine/food/beverage menus, and made and served all drinks served by the bar team
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

General Manager

The Golden Fleece
08.2015 - 05.2016
  • Hired and trained the opening restaurant staff, created a unique training protocol, and oversaw the management of all FOH staff and employees
  • Created all FOH schedules
  • Booked and organized all private events and was responsible for handling the successful completion of all private event bookings
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, employees, vendors, and partners to ensure long-term success and loyalty.
  • Submitted payroll on schedule to our companies Accountant so checks could be cut and delivered accurately on time

Server

Lake Yellowstone Hotel Restaurant (Xanterra)
06.2015 - 08.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Peche Seafood Grill
09.2013 - 05.2015
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Bartender & Server

Domenica Restaurant
08.2011 - 09.2014
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Server

La Provence Restaurant
09.2010 - 12.2011
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Southeastern Louisiana University
Hammond, LA
08.2024 - 9 2010

Certified Holistic Health Coach - Holistic Health & Coaching Studies

Institute For Integrative Nutrition
New York, NY
08.2017

Personal Training - Functional Movement

NASM
Online
09.2018

Hot Yoga Instructor; 26:2/Bikram Yoga Method -

26:2 Method Hot Yoga Certification
New Orleans, LA
09.2016

Skills

    Strong multitasking

    Customer Service

    Liquor, beer, and wine knowledge

    Highly reliable

Creative Writing, Aspiring Artist, Nature Enthusiast, Spiritual Seeker

I consider myself to be a kind, motivated, resilient, intelligent, and creative soul eager to continue placing myself in new and engaging environments that are supportive of my drive to grow personally and spiritually and to connect with, inspire, and learn from the people, places, and new environments, along with their inherent challenges that life offers me as opportunities to help contribute to society and live a meaningful, purpose filled, and growth oriented life.

Timeline

Bartender & Server

Kipos Greek Taverna
08.2024 - Current

Southeastern Louisiana University
08.2024 - 9 2010

Bartender & Bar Lead

Nikos
07.2024 - Current

Private Events Server

Calcasieu
09.2017 - 09.2018

General Manager

The Golden Fleece
08.2015 - 05.2016

Server

Lake Yellowstone Hotel Restaurant (Xanterra)
06.2015 - 08.2015

Bartender & Server

Shaya
01.2015 - 08.2018

Server

Peche Seafood Grill
09.2013 - 05.2015

Bartender & Server

Domenica Restaurant
08.2011 - 09.2014

Server

La Provence Restaurant
09.2010 - 12.2011

Certified Holistic Health Coach - Holistic Health & Coaching Studies

Institute For Integrative Nutrition

Personal Training - Functional Movement

NASM

Hot Yoga Instructor; 26:2/Bikram Yoga Method -

26:2 Method Hot Yoga Certification
Kelly Goldkamp