Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Kelly Gomez

Oakland,CA

Summary

Dedicated and compassionate professional with over eight years of experience providing attentive, nurturing care as a nanny and delivering exceptional customer service as a Starbucks barista. Recognized for strong empathy, patience, and the ability to remain composed under pressure. Quick learner with a strong work ethic, known for being dependable, adaptable, and committed to excellence. Passionate about creating warm, welcoming environments where people feel heard, valued, and at ease.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
06.2024 - 05.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Strong empathy and patience towards others
  • Good communications skills with others
  • Great multitasking skills and great and working under pressure

Private Babysitter

Private Family Client
01.2018 - 09.2024



  • Provided attentive, nurturing care to children ranging from infancy to school age in diverse and dynamic household settings
  • Developed age-appropriate activities to support emotional, cognitive, and physical development
  • Maintained consistent routines, ensuring a stable and secure environment for children
  • Communicated effectively with parents to align on care plans, developmental milestones, and daily updates
  • Adapted quickly to changing family needs and demonstrated flexibility in high-pressure or fast-paced environments
  • Managed household tasks including meal preparation, light cleaning, and schedule coordination
  • Ensured child safety by closely monitoring indoor and outdoor play environments.
  • Managed challenging behavior effectively by implementing positive discipline techniques.
  • Developed strong relationships with both parents and children, fostering trust and open communication.
  • Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings.


Administrative Assistant

Gomez A Construction
01.2022 - 12.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

No Degree - Business Management

San Francisco State University
San Francisco, CA
05-2027

High School Diploma -

Skyline High School
Oakland, CA
05-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Excellent memory
  • Adaptive and creative
  • Exceptional customer service
  • Up-selling
  • Sales expertise

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Starbucks
06.2024 - 05.2025

Administrative Assistant

Gomez A Construction
01.2022 - 12.2023

Private Babysitter

Private Family Client
01.2018 - 09.2024

No Degree - Business Management

San Francisco State University

High School Diploma -

Skyline High School

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